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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 989 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $854 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service38
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 988 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $876 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Plans 6
  • Not much to like 5
  • Price 4
  • Sales representative 4
  • Pricing of the plans 3

Customers don't like

  • Service17
  • Customer support16
  • Customer service14
  • Billing12
  • Coverage9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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