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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1058 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $873 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service16
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1030 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 5
  • Price 4
  • Sales representative 4

Customers don't like

  • Service9
  • Customer support8
  • Billing6
  • Coverage5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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