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Sprint

Telecommunications
  • 3 ISSUES RESOLVED
  • 1097 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $868 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Family plan in my budget 6
  • Unlimited data plans 6
  • Proximity of the store to my home 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service17
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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Terracom Wireless

Telecommunications
  • 0 ISSUES RESOLVED
  • 74 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Billing Practices
Reliability
  • Improved customer service 1
  • Previous response to problems 1
  • Price 1
  • Purchase 1

Customers don't like

  • No one could give me the address or phone to an actual store3
  • Customer service3
  • Speaking to non-english customer service2
  • You are frauds2
  • Unpredictable phone behavior2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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