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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1045 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $871 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service40
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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SurveyMonkey

Telecommunications
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $284 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Reliability
Exchange, Refund and Cancellation Policy
  • Ease of registration 1
  • Survey design interface 1

Customers don't like

  • Customer service2
  • Termination services2
  • Procedure2
  • Subscription plans2
  • User interface1

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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