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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 984 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service38
  • Run around from sprint18
  • Given the runaround13
  • Escalation department rudeness11
  • Unprofessional manager10
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Straight Talk Wireless

Telecommunications
  • 5 ISSUES RESOLVED
  • 1474 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $365 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Reliability
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service65
  • Customer service staff28
  • Misleading terms of service26
  • Being lied to25
  • Refusal to help9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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