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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 448 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Agents were very nice 4
  • Friendly service 2
  • Online ability 2
  • Staff 2
  • Your help at the beging 1

Customers don't like

  • Lack of resolution to my issue6
  • Customer service3
  • Lack of issue resolution3
  • Springleaf not upfront3
  • Unprofessional3
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Vanderbilt Mortgage

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 337 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $22.7K AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Getting my roof done 1
  • Lady that sold me my lemon 1
  • Nice people 1

Customers don't like

  • Unprofessional5
  • Threats4
  • Manipulating2
  • Rude reps2
  • Penalities2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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