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Springleaf Financial

Loans and Mortgages
  • 2 ISSUES RESOLVED
  • 439 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $5K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices
  • Agents were very nice 4
  • Past experiences 3
  • Friendly service 2
  • Staff 2
  • Online ability 2

Customers don't like

  • Customer service10
  • Lack of resolution to my issue8
  • Springleaf not upfront6
  • Being lied to5
  • Lie about lowering interest rate5
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Step Forward Michigan

Loans and Mortgages
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $41.7K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Staff
Billing Practices

No items

Customers don't like

  • Asking for the same information1
  • There review process1

Products by Step Forward Michigan

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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