PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Supercuts and Sport Clips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Supercuts
Sport Clips

Supercuts and Sport Clips Overview

Total reviews 574 686
Company responses 0 0
Issues resolved 5 3

Supercuts and Sport Clips Consumer Ratings

Rank
90 out of 715 in Beauty Salons and Spas category
70 out of 715 in Beauty Salons and Spas category
Customer service
68 in category
63 in category
Product or Service Quality
64 in category
47 in category
Discounts and Special Offers
51 in category
38 in category
Diversity of Products or Services
87 in category
57 in category

Supercuts and Sport Clips Rating Details

Customer service
1.6 (258 reviews)
1.6 (317 reviews)
Reviewer's quote

...The two stylists, Kayla Sierras and Kevin (last name unknown), were below average, if not inadequate, in customer service. They were both indifferent and generally rude that makes me question how they are working in a service industry. Kevin checked me in when I entered the store...

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... to do her job and they all defend each other regardless if they are wrong its automaticity 3 of them screaming at you it was so horrible!! Im my life I was a customer service representative for over 20 years becoming a supervisor and trainer at a couple of jobs . I have always had respect everyone and never defended my employees horrible behaviors this is a disgrace to this company, children with special needs, ...

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Product or Service Quality
1.6 (232 reviews)
1.9 (299 reviews)
Reviewer's quote

...Her costumer service was awful and unfortunately I am going to have to find somewhere else to go. This is false advertising and could cause many problems if not addressed. I feel as if I had money stolen and there was nothing I could do...

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This guys customer service was awful, I dont think he said more then a handful of words to me, I had to constantly tell him what to do in regards to my hair and fixing it, and at the end of it I still walked away with a sh***y hair cut, that Im not even slightly happy with, at all. I will not be...

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Discounts and Special Offers
1.9 (208 reviews)
2.2 (268 reviews)
Reviewer's quote

I made an appointment threw the app it got canceled from them at 10. So at 10 I made another appointment and this time I called to confirm so it was for 4:30 then they said my name was on there then About 12:45 they call me back to say the computers went down now they are not able to cut my hair...

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One of the attractive offers from Sports Clips is the free MVP haircut on the birthday week or month. This is something that after 10 years of going, I've never been able to use. 3 years ago, the sports clips I had been going to told me I wasn't registered in the system for my birthday freebie and...

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Diversity of Products or Services
2 (207 reviews)
2.3 (277 reviews)
Reviewer's quote

...We are being denied services in violation of the ADA. My son nor I can wear face masks due to a health and/or mental condition. By denying us services because we can not wear them it is not only violating our personal choice it is also violating the standing ADA laws...

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All SportsClips also have set goals on sales, services, product sales and time but this store the goal is totally unattainable. YOU WILL NEVER MEET THE REQUIREMENTS TO GET THE BONUS PAY INCREASE. If you are good enough to be key holder you are supposed to fix haircuts when clients come back with...

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Supercuts and Sport Clips Pros and Cons

Pros
  • Supercuts prior to 8 months ago
  • Stylist i use
  • Easy location
  • Good haircut
  • Stylist
  • Leaving
Cons
  • Customer service
  • Very bad customer service
  • Unprofessional staff
  • Bad haircut
  • Staff
  • Poor training

Supercuts and Sport Clips Most Positive Reviews

Top rated reviews
5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

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5

Omaha nebraska, L street Market. Shana is a Great Stylist she make me feel good when I come in that salon. she is very...

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5

I've been going to supercuts for 7 years and I absolutely love all the girls there! It's clean, and super friendly!...

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5

Most racist company to work for. After 3 years I'm so done allowing racist comments fly past.

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Supercuts and Sport Clips Most Critical Reviews

Lowest rated reviews
1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

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1

Hope this review will be read by everyone and especially the owner (Cory) of this place. If one would allow -ve stars, t...

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1

I called ahead 30 minutes and I was assured I could be seen so I arrived 30 minutes later just to wait 45 minutes in the...

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1

I will never go back to sportclips in sommerville nj,the manager seems to be under the influence , talk too much as aND...

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Supercuts and Sport Clips Latest Reviews

Recent published reviews
1.3

I brought my 12 and 11 year old children to Supercuts. Upon entering I looked at the pricing displayed on the TV...

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1

I went to one of your location in warrenton VA to get a haircut in 09/16 around 2:30, when i walked in , your employee...

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2

I was not allowed to sit on the bench with nobody inside the store except two stylist and my husband,was the client. My...

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1

I took my son to get his hair cut .. it was long as he is on a immune suppressant for a brain tumor so he had not been...

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Supercuts and Sport Clips Products and Services

Most reviewed product and services
  • Supercuts Haircut (223 reviews)
  • Supercuts Customer Care (58 reviews)
  • Supercuts Hairdresser (44 reviews)
  • Sport Clips Haircut (249 reviews)
  • Sport Clips Customer Care (114 reviews)
  • Sport Clips Manager (60 reviews)