PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sport Clips and Supercuts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sport Clips
Supercuts

Sport Clips and Supercuts Overview

Total reviews
654
518
Company responses
0
0
Issues resolved
3
2

Sport Clips was first mentioned on PissedConsumer on Oct 28, 2009 and since then this brand received 654 reviews. It is 136 reviews more than Supercuts received since Nov 2, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sport Clips customer support team and Supercuts customer service.

Sport Clips and Supercuts Consumer Ratings

Rank
63 out of 1098 in Beauty Salons and Spas category
84 out of 1098 in Beauty Salons and Spas category
Staff
69 in category
78 in category
Customer service
64 in category
65 in category
Product or Service Quality
46 in category
62 in category

According to consumer ratings and reviews, Sport Clips ranks 21 points higher in the Beauty Salons and Spas category than Supercuts. People gave Sport Clips 1.8 stars for Staff criterion in Beauty Salons and Spas category and it is 166 points higher than the worst rated brand in this category. At the same time, Supercuts was rated 1.7 stars for Staff criterion in this category and it is 157 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Supercuts has a higher rating than Supercuts. Regarding Product or Service Quality criterion, consumers gave Sport Clips 1.9 stars and it is 80% greater than other in category. Supercuts however was rated 1.6 stars and it is 74% greater than other in category.

Sport Clips and Supercuts Rating Details

Staff
1.8 (295 reviews)
1.7 (220 reviews)
Reviewer's quote

...The poorest customer service and unacceptable behavior by the staff I’ve ever had to deal with! I’m reaching out so at least it’s addressed to corporate and you can take any further action from here..

Michelle L

...The staff I said have to wait about 15 minutes. I waited for 40 minutes and there was a staff member at the cash register doing nothing. There only 2 people in front of me...

PissedConsumer1188483
Customer service
1.6 (294 reviews)
1.6 (229 reviews)
Reviewer's quote

...Absolutely unacceptable, *** poor, unprofessional, inconsiderate, horrible customer service. My family and I will not return to this Sports Clips, and possibly no others. I have had minor issues in the past, and they just keep adding up...

Mike G

...It was then that I learned that Super Cuts was using an off site service to do their scheduling. As I discussed this with my stylist she informed me that she had quite a bit of open time in her book the previous day. I appears that there are flaws in the new booking system...

Paul
Product or Service Quality
1.9 (280 reviews)
1.6 (207 reviews)
Reviewer's quote

I took my son to Sports Clip in Independence Missouri today. I told the stylist Jamie 3 times to NOT touch the top of his hair because he has gotten a perm less than 6 weeks ago. She stated she would not have to touch the top, just trim a little.I even asked my son in front of her if the length on...

Rhonda

Supercuts with my…10/11/2019 I went to Supercuts with my daughter. The stylist was a very nice person, she did great highlights at my daughter’s hair, but I also payed for straighter dry. She can not use straighter iron. I had to redo it at home.Also I did color my roots with straighter iron dry....

Marcia M

Sport Clips and Supercuts Pros and Cons

Pros
  • Good haircut
  • Stylist
  • Leaving
  • Supercuts prior to 8 months ago
  • Stylist i use
  • Haircut
Cons
  • Bad haircut
  • Staff
  • Inept stylist
  • Very bad customer service
  • Unprofessional staff
  • Customer service

Sport Clips and Supercuts Most Positive Reviews

Top rated reviews
5

Omaha nebraska, L street Market. Shana is a Great Stylist she make me feel good when I come in that salon. she is very...

5

Recently had haircut and colored by the mgr at tamarac. Was not pleased with services received she did not seem to know...

Sport Clips and Supercuts Most Critical Reviews

Lowest rated reviews
1

Hope this review will be read by everyone and especially the owner (Cory) of this place. If one would allow -ve stars, t...

1

the manager was let go and she was the best stylist they ever had and she busted her buff for that store, it was...

Sport Clips and Supercuts Latest Reviews

Recent published reviews
1

All the stylists are on timers. They cut the hair the fastest way they can! Black boys dont do it! One of them gave my...

Read all 654 reviews
1

Look what they did to my *** son Bruv. Don’t come here

Read all 518 reviews

Sport Clips and Supercuts Products and Services

Most reviewed product and services
  • Sport Clips Haircut (243 reviews)
  • Sport Clips Customer Care (112 reviews)
  • Sport Clips Manager (59 reviews)
  • Supercuts Haircut (210 reviews)
  • Supercuts Customer Care (55 reviews)
  • Supercuts Hairdresser (43 reviews)