PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spokeo and Whitepages as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spokeo
Whitepages

Spokeo and Whitepages Overview

Total reviews 62 1102
Company responses 0 0
Issues resolved 2 9

Spokeo and Whitepages Consumer Ratings

Rank
26 out of 78 in Background and People Search category
18 out of 174 in Review Websites and Directories category
Product or Service Quality
11 in category
18 in category
Website
18 in category
21 in category
Customer service
7 in category
12 in category
Reliability
15 in category
15 in category

Spokeo and Whitepages Rating Details

Product or Service Quality
1.5 (24 reviews)
1.4 (394 reviews)
Reviewer's quote

...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

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I signed up for the premium service, and I was having someone monitored. I tried to sign in using my email address. But it wouldn't recognize the same address I just used...

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Website
1.5 (23 reviews)
1.5 (398 reviews)
Reviewer's quote

Rather than posting what I simply needed (which was the email address), the website kept making me wait while it was uploading personal records and I was not interested. In addition, they'll try to convince you to purchase the report--uh, no thank you. I was very disappointed with the lack of...

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...I've even changed my password twice and I'm not allowed in for the website or the app. I don't have time for this inefficiency. Would just like the last two months refunded at this point...

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Customer service
1.6 (21 reviews)
1.2 (414 reviews)
Reviewer's quote

I was charged 27$ and did not authorize that please refund me 107******** is the confirmation number

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So I found a phone number for Whitepages customer service which does not work. I AM CALLING TO GET A REFUND BECAUSE WHITEPAGES IS A BUNCH OF *** YOU KEEP EMAILING ME SAYING THAT YOU HAVE UPDATED INFORMATION ON THE PERSON THE I AM MONITORING BUT WHEN I PAID FOR THE PURCHASE I SAW THE SAME *** THAT...

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Reliability
1.3 (15 reviews)
1.3 (351 reviews)
Reviewer's quote

BEWARE ... get one set of results for $0.95 and seven days later they will charge you $24.95 unless you have already cancelled. The full details are buried two layers deep in the terms of sale.These guys are CROOKS.

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This company has posted an unlisted number without my permission I have gotten unwanted calls due to this .

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Spokeo and Whitepages Pros and Cons

Pros
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
  • Remove our names so we feel safe at home
  • I dont care this point
  • Using it for numbers
Cons
  • Sneaky billing
  • Its a fraud
  • Getting a scam bill on my credit card
  • Terrible customer service
  • Unethical
  • No customer service

Spokeo and Whitepages Most Positive Reviews

Top rated reviews
4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

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5

Here are lots of profiles created by my name (Jennifer Peter) and those all profiles are fake kindly please remove...

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3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

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5

Yes i need to know when my request is granted to remove my name from the white pages. CODE: 5028. Kim Rhodes...

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Spokeo and Whitepages Most Critical Reviews

Lowest rated reviews
1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

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1

I used white pages to find an address and was charge $20......but continues to charge each month a monthly charge.....pr...

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1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

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1

I work with a ton of mailing lists, so I often need a correct zip code or address. Your site takes so long to load, it i...

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Spokeo and Whitepages Latest Reviews

Recent published reviews
No votes

I used your service on 9/25/20 for 95cents which I paid you. You tried billing me for some kind of service on 10/13/20....

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1

This company has posted an unlisted number without my permission I have gotten unwanted calls due to this .

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1

Ordered a single report and paid $1 for it. Now I have been charged for a full account $24.95. No where in the order...

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1

Let me lookuo people .... you already took my money

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Spokeo and Whitepages Products and Services

Most reviewed product and services
  • Spokeo People Search (19 reviews)
  • Spokeo Subscription (8 reviews)
  • Whitepages Public Record (239 reviews)
  • Whitepages Membership (84 reviews)
  • Whitepages Premium Membership (43 reviews)