PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Truth Finder and Spokeo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Truth Finder
Spokeo

Truth Finder and Spokeo Overview

Total reviews 97 61
Company responses 0 0
Issues resolved 1 2

Truth Finder and Spokeo Consumer Ratings

Rank
23 out of 76 in Background and People Search category
26 out of 76 in Background and People Search category
Website
18 in category
20 in category
Customer service
7 in category
9 in category
Product or Service Quality
17 in category
13 in category
Exchange, Refund and Cancellation Policy
11 in category
7 in category

Truth Finder and Spokeo Rating Details

Website
1.6 (41 reviews)
1.5 (23 reviews)
Reviewer's quote

Never evan signed up, there website is a virus that sends 20 adds a day. I cant get it off my computer. This company is a total scam..

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Rather than posting what I simply needed (which was the email address), the website kept making me wait while it was uploading personal records and I was not interested. In addition, they'll try to convince you to purchase the report--uh, no thank you. I was very disappointed with the lack of...

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Customer service
1.8 (39 reviews)
1.6 (21 reviews)
Reviewer's quote

...Thank you Truth :y:finder customer service representative..

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...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

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Product or Service Quality
1.3 (39 reviews)
1.5 (24 reviews)
Reviewer's quote

...95 for a one month subscription to their service. What a ruse! False claims of a free service! A total waste of time better spent doing just about anything..

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...OK here are some more words: Your product is a piece of crap. piece of crap. piece of crap...

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Exchange, Refund and Cancellation Policy
1.4 (36 reviews)
1.7 (23 reviews)
Reviewer's quote

...77 on November 13, 2018, with out my approval! And now they reuse to refund the funds to my Pay Pal account. I have my Pay Pal account set up where I have to approve every purchase with my finger print. They didn't have that...

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...I have tried a second time now and wish a refund to my original payment method which is Visa immediately. They advertise as a free trial when it is not a free trial at all. This website is not reliable and it is not valid for Canada anyway so why bother using it at all...

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Truth Finder and Spokeo Pros and Cons

Pros
  • Reports
  • I want to canc this without paying extra 37
  • Helpful
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
Cons
  • Non-compliance with opt out request
  • Being spammed
  • All the false information on my record
  • Sneaky billing
  • Its a fraud
  • Getting a scam bill on my credit card

Truth Finder and Spokeo Most Positive Reviews

Top rated reviews
5

I talked to customer care and a very helpful young lady was able to help me resolve my issue. Thank you Truth Likefinder...

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4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

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5

Want someone from your business to Email me back on regards on $895.00 That was told to me on my E-Mail and to see how...

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3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

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Truth Finder and Spokeo Most Critical Reviews

Lowest rated reviews
1

Terrible experience. NO WHERE do they tell you how expensive it is until the very end -- after you have sat through...

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1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

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1

After I decided not to buy truthfinders service I started receiving over 100 spam emails from every spam site on the...

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1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

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Truth Finder and Spokeo Latest Reviews

Recent published reviews
No votes

PLEASE CANCEL MY ACCOUNT. REMOVE ALL MY INFO. I DID NOT WANT THIS MONTHLY ACCOUNT. WAS GOING TO TRY THE 7 DAY FREE. BUT...

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1

Ordered a single report and paid $1 for it. Now I have been charged for a full account $24.95. No where in the order...

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No votes

I asked for a report on my father, who has been dead for 32 years and they said they have new info on him!!! Did they...

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1.4

I was charged 27$ and did not authorize that please refund me 10791245143 is the confirmation number

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Truth Finder and Spokeo Products and Services

Most reviewed product and services
  • Truth Finder Background Check (21 reviews)
  • Truth Finder Public Record (14 reviews)
  • Truth Finder Website (10 reviews)
  • Spokeo People Search (19 reviews)
  • Spokeo Subscription (8 reviews)