PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spokeo and Truth Finder as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spokeo
Truth Finder

Spokeo and Truth Finder Overview

Total reviews 68 115
Company responses 0 0
Issues resolved 2 1

Spokeo and Truth Finder Consumer Ratings

Rank
30 out of 81 in Background and People Search category
23 out of 81 in Background and People Search category
Billing Practices
15 in category
No votes
Product or Service Quality
16 in category
No votes
Value for money
22 in category
No votes
Exchange, Refund and Cancellation Policy
8 in category
No votes

Spokeo and Truth Finder Rating Details

Billing Practices
1.3 (32 reviews)
No votes
Reviewer's quote

...If you only have $25 on your Visa gift card so even if they make a mistake in billing they I can't get more than $25. Only used cards that are not attached to your account. ..

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...They got the billing information without my fingerprint. Also, I had backed out of the site when it asked for billing information. Those were the last of my funds for the month, I was saving to but the green beans I was suppose to take to my sister's Thanksgiving meal...

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Product or Service Quality
1.4 (28 reviews)
No votes
Reviewer's quote

...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

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The site initially states that the service is free. After phishing for personal details and contact information a report is generated along with an exorbitant bill. Their statement reads that if they didn't charge a fee they would go out of business...

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Value for money
1.2 (27 reviews)
No votes
Reviewer's quote

...Do not do business with this company they are dishonest and will take your money. This behavior percolates from the top..

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What happened? *** I found MORE info on the net for free!!! DO NOT waste your money on this site! Complete waste of time!!! I found more info elsewhere for FREE!!!..

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Exchange, Refund and Cancellation Policy
1.6 (26 reviews)
No votes
Reviewer's quote

...I have tried a second time now and wish a refund to my original payment method which is Visa immediately. They advertise as a free trial when it is not a free trial at all. This website is not reliable and it is not valid for Canada anyway so why bother using it at all...

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...I want a refund..

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Spokeo and Truth Finder Pros and Cons

Pros
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
  • Reports
  • I dont know
  • I want to canc this without paying extra 37
Cons
  • Its a fraud
  • Sneaky billing
  • Stealing of my money
  • Non-compliance with opt out request
  • Phishing
  • Confusing

Spokeo and Truth Finder Most Positive Reviews

Top rated reviews
4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

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5

I talked to customer care and a very helpful young lady was able to help me resolve my issue. Thank you Truth Likefinder...

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3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

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5

Want someone from your business to Email me back on regards on $895.00 That was told to me on my E-Mail and to see how...

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Spokeo and Truth Finder Most Critical Reviews

Lowest rated reviews
1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

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1

Terrible experience. NO WHERE do they tell you how expensive it is until the very end -- after you have sat through...

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1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

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1

After I decided not to buy truthfinders service I started receiving over 100 spam emails from every spam site on the...

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Spokeo and Truth Finder Latest Reviews

Recent published reviews
1.3

This site is charging for information that can be searched free and and doesn't give any more info if you upgrade.

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1

I WANTED TO DO A CHECK FOR INFORMATION ON A CERTAIN
PERSON. A TOTAL MISTAKE ON MY PART TO THINK I THIS COMPANY COULD HELP...

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1.2

I signed up one search at $.95 and they signed me for $19.95 per month without telling me. I called and they...

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5

I did not make any purchases on line. This is being taken off my debit card numerous times. I want a refund.

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