PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Spokeo and Truth Finder as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Spokeo
Truth Finder

Spokeo and Truth Finder Overview

Total reviews 61 98
Company responses 0 0
Issues resolved 2 1

Spokeo and Truth Finder Consumer Ratings

Rank
26 out of 77 in Background and People Search category
23 out of 77 in Background and People Search category
Billing Practices
15 in category
17 in category
Product or Service Quality
13 in category
17 in category
Website
20 in category
18 in category
Exchange, Refund and Cancellation Policy
7 in category
11 in category

Spokeo and Truth Finder Rating Details

Billing Practices
1.3 (28 reviews)
1.2 (33 reviews)
Reviewer's quote

...If you only have $25 on your Visa gift card so even if they make a mistake in billing they I can't get more than $25. Only used cards that are not attached to your account. ..

Read full review

...They got the billing information without my fingerprint. Also, I had backed out of the site when it asked for billing information. Those were the last of my funds for the month, I was saving to but the green beans I was suppose to take to my sister's Thanksgiving meal...

Read full review
Product or Service Quality
1.5 (24 reviews)
1.3 (39 reviews)
Reviewer's quote

...They would not refund the overpayments due to their deceitful small print even though I had not used the service for over 2 years. Just say no and do a google search or use a better background check service..

Read full review

...Thank you Truth :y:finder customer service representative..

Read full review
Website
1.5 (23 reviews)
1.6 (41 reviews)
Reviewer's quote

Rather than posting what I simply needed (which was the email address), the website kept making me wait while it was uploading personal records and I was not interested. In addition, they'll try to convince you to purchase the report--uh, no thank you. I was very disappointed with the lack of...

Read full review

Never evan signed up, there website is a virus that sends 20 adds a day. I cant get it off my computer. This company is a total scam..

Read full review
Exchange, Refund and Cancellation Policy
1.7 (23 reviews)
1.4 (36 reviews)
Reviewer's quote

...I have tried a second time now and wish a refund to my original payment method which is Visa immediately. They advertise as a free trial when it is not a free trial at all. This website is not reliable and it is not valid for Canada anyway so why bother using it at all...

Read full review

When I contacted TruthFinder, they informed me that the privacy policy on their website states basically states that they may give away my personal and private information to whomever they choose. They said I could "unsubscribe," but this is not the case. The damage is done, my private email...

Read full review

Spokeo and Truth Finder Pros and Cons

Pros
  • Fraudulent
  • Easy to get fooled into beleiving the can help you
  • Easy to access on the web
  • Reports
  • I want to canc this without paying extra 37
  • Helpful
Cons
  • Sneaky billing
  • Its a fraud
  • Getting a scam bill on my credit card
  • Non-compliance with opt out request
  • Being spammed
  • All the false information on my record

Spokeo and Truth Finder Most Positive Reviews

Top rated reviews
4.8

I ordered a subscription thinking it was $4.95 for one month and ended up being $30 all together for 6 months. I called...

Read full review
5

I talked to customer care and a very helpful young lady was able to help me resolve my issue. Thank you Truth Likefinder...

Read full review
3.5

Yes no answer on one and the other one received only text message saying who is this so I left a voicemail after...

Read full review
5

Want someone from your business to Email me back on regards on $895.00 That was told to me on my E-Mail and to see how...

Read full review

Spokeo and Truth Finder Most Critical Reviews

Lowest rated reviews
1

I gave the email address and it actual name they told me they had lots of stuff Absolutely nothing but an old address...

Read full review
1

Terrible experience. NO WHERE do they tell you how expensive it is until the very end -- after you have sat through...

Read full review
1

I cancelled my membership to Spokeo (search ) but they keep charging my card 14.95, I call them and they cancel again ,...

Read full review
1

After I decided not to buy truthfinders service I started receiving over 100 spam emails from every spam site on the...

Read full review

Spokeo and Truth Finder Latest Reviews

Recent published reviews
1

Ordered a single report and paid $1 for it. Now I have been charged for a full account $24.95. No where in the order...

Read full review
No votes

I canceled last month and yall still taking my money

Read full review
1.4

I was charged 27$ and did not authorize that please refund me 10791245143 is the confirmation number

Read full review
No votes

PLEASE CANCEL MY ACCOUNT. REMOVE ALL MY INFO. I DID NOT WANT THIS MONTHLY ACCOUNT. WAS GOING TO TRY THE 7 DAY FREE. BUT...

Read full review

Spokeo and Truth Finder Products and Services

Most reviewed product and services
  • Spokeo People Search (19 reviews)
  • Spokeo Subscription (8 reviews)
  • Truth Finder Background Check (21 reviews)
  • Truth Finder Public Record (14 reviews)
  • Truth Finder Website (10 reviews)