United Airlines vs Spirit Airlines
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Airlines and Spirit Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
United Airlines and Spirit Airlines Overview
United Airlines was first mentioned on PissedConsumer on Dec 12, 2007 and since then this brand received 790 reviews. It is 206 reviews more than Spirit Airlines received since Jul 18, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with United Airlines customer support team and Spirit Airlines customer service.
United Airlines and Spirit Airlines Consumer Ratings
According to consumer ratings and reviews, United Airlines ranks 31 points higher in the Transport category than Spirit Airlines. People gave United Airlines 1.2 stars for Customer service criterion in Transport category and it is 126 points higher than the worst rated brand in this category. At the same time, Spirit Airlines was rated 1.2 stars for Customer service criterion in this category and it is 127 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that United Airlines has a higher rating than Spirit Airlines. Regarding Website criterion, consumers gave United Airlines 2 stars and it is 64% greater than other in category. Spirit Airlines however was rated 1.6 stars and it is 51% greater than other in category.
United Airlines and Spirit Airlines Rating Details
United Airlines and Spirit Airlines Pros and Cons
- Kind and helpful flight attendants
- Very nice flight attendants
- In-flight service
- No pros
- Cheap flight
- Flight attendants are always very nice
- Terrible customer service
- Lack of humane treatment
- Treatment at the hands of united staff
- Horrible customer service
- Refuse to refund
- Unprofessional organization
United Airlines and Spirit Airlines Most Positive Reviews
United Airlines and Spirit Airlines Most Critical Reviews
United Airlines and Spirit Airlines Latest Reviews
United Airlines and Spirit Airlines Products and Services
- United Airlines Flight (357 reviews)
- United Airlines Customer Care (68 reviews)
- United Airlines Flight Booking (52 reviews)
- Spirit Airlines Flight (237 reviews)
- Spirit Airlines Flight Booking (45 reviews)
- Spirit Airlines Customer Care (37 reviews)
How would you compare United Airlines vs Spirit Airlines?
spirit is the worst but United is almost as bed and getting as bad.