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Spirit Airlines
United Airlines

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Spirit Airlines

Spirit Airlines

1.4
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 563 TOTAL REVIEWS
Rank
112 out of 616
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    181
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    03:47
  • ISSUES RESOLVED
    25%
Top Products and Services
1.5
231 reviews
1.5
44 reviews
1.5
35 reviews
United Airlines

United Airlines

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 784 TOTAL REVIEWS
Rank
84 out of 616
in Transport category
Rating Details
Customer service
Staff
Level of Comfort
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    100%
  • AVG CALL DURATION
    03:51
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
355 reviews
1.7
65 reviews
1.8
51 reviews

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Anonymous
#1584517

spirit is the worst but United is almost as bed and getting as bad.

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