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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 449 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $823 AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • All other experiences prior to this flight 3
  • Plane did not crash 3
  • Cheap flight 2
  • Flight attendants are always very nice 1
  • Plane did not go down in flames 1

Customers don't like

  • Horrible customer service8
  • Poor customer service7
  • Carry-on charge6
  • Unprofessional staff6
  • Refuse to refund6
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SuperShuttle

Transport
  • 0 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $320 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • When they served my area 1

Customers don't like

  • No response to email4
  • No show2
  • Poor customer service2
  • Way too fast1
  • When they stopped serving but would not refund money1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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