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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $801 AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flight attendants are always very nice 2
  • Cheap flight 2
  • Attendents on board 2
  • S------ 1
  • Big seats 1

Customers don't like

  • Horrible customer service19
  • Refuse to refund5
  • Carry-on charge4
  • Unprofessional staff3
  • Unprofessional organization3
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Sun Country Airlines

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 161 TOTAL REVIEWS
  • $38.9K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Staff 2
  • Price 2
  • You did get me to alaska 1
  • I liked simple no frills airfare 1
  • Ever 1

Customers don't like

  • Very poor experience5
  • Response time3
  • Dismissal of my complaint as it did not satisfy my concerns3
  • Customer phone service3
  • Bad service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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