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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 485 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $809 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flight attendants are always very nice 2
  • Cheap flight 2
  • S------ 1
  • Big seats 1
  • Attendents on board 1

Customers don't like

  • Horrible customer service19
  • Refuse to refund5
  • Carry-on charge4
  • Rude liars3
  • Dishonesty3
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Sun Country Airlines

Transport
Has verified representatives
  • 0 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 106 TOTAL REVIEWS
  • $16.2K CLAIMED LOSSES
  • $900 AVERAGE LOSS
2.0
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Staff 2
  • Price 1
  • I liked simple no frills airfare 1
  • Ever 1

Customers don't like

  • Very poor experience4
  • Response time3
  • Dismissal of my complaint as it did not satisfy my concerns3
  • Bad service3
  • On hold forever2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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