PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Speedo USA and Tommy Bahama as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Speedo USA
Tommy Bahama

Speedo USA and Tommy Bahama Overview

Total reviews
21
71
Company responses
0
0
Issues resolved
0
0

Tommy Bahama was first mentioned on PissedConsumer on Nov 24, 2011 and since then this brand received 71 reviews. It is 50 reviews more than Speedo USA received since Aug 23, 2010.

Speedo USA and Tommy Bahama Consumer Ratings

Rank
530 out of 2294 in Footwear and Clothing category
363 out of 2294 in Footwear and Clothing category
Exchange, Refund and Cancellation Policy
367 in category
164 in category
Customer service
294 in category
143 in category
Warranty
283 in category
286 in category

According to consumer ratings and reviews, Tommy Bahama ranks 167 points higher in the Footwear and Clothing category than Speedo USA. People gave Speedo USA 1.2 stars for Exchange, Refund and Cancellation Policy criterion in Footwear and Clothing category and it is 528 points higher than the worst rated brand in this category. At the same time, Tommy Bahama was rated 2 stars for Exchange, Refund and Cancellation Policy criterion in this category and it is 731 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Tommy Bahama has a higher rating than Speedo USA. Regarding Warranty criterion, consumers gave Speedo USA 1.5 stars and it is 68% greater than other in category. Tommy Bahama however was rated 1.4 stars and it is 68% greater than other in category.

Speedo USA and Tommy Bahama Rating Details

Exchange, Refund and Cancellation Policy
1.2 (11 reviews)
2 (24 reviews)
Reviewer's quote

...May as well try somewhere else like swim outlet who offers an exchange and will offer paying back your expedited shipping if they're sizing chart was off. Run from speedo do not order you will be much happier ..

dewmom

...Their return policy is obsolete it cost 21 dollars to send back I want merchandise credit I am pissed!..

Stevrn K
Customer service
1.5 (11 reviews)
2 (22 reviews)
Reviewer's quote

...Three phone calls to customer service and NO RECONCILIATION!..

Kla

TB has the worst clothing line along with customer service. The clothing is overrated and overprice to say the least! TB asked me to do a review for them and we they saw how I felt, did not post my comment. What did you expect from a Liberal Company...

Craig D
Warranty
1.5 (11 reviews)
1.4 (18 reviews)
Reviewer's quote

I wear a medium swim suit. I ordered a medium. When I received it, the tag said medium. I was smaller than a small ! I couldn't get it on at all !But, They still charged me $6.00 to return it, even though it was their mistake !Won't be ordering hear again...

Dean G

Hi, I have been regular customer for over twenty years. I carefully washed two of my longsleeve dark navy sweatshirts which wet over 90 days old. They literally fell apart. I had to remove tags too wash them I am now out$270Plus $20 dollars shipping the company will. Receive them back next week,...

Stevrn K

Speedo USA and Tommy Bahama Pros and Cons

Pros
  • Way they pack their products
  • Quality
  • Product
  • Used to like quality
  • Brand name recognition for quality and life style
  • Selection
Cons
  • Service
  • Online customer service
  • Slow returns instead of prompt return that they promised
  • Product durability
  • Quality of over price furniture horrible
  • Quality does not match price point

Speedo USA and Tommy Bahama Most Positive Reviews

Top rated reviews
3.3

I wear a medium swim suit. I ordered a medium. When I received it, the tag said medium. I was smaller than a small ! I c...

5

While shopping at the Whalers Village in Maui we discovered a Tommy Bahama's food truck. We purchased the fish taco's...

Speedo USA and Tommy Bahama Most Critical Reviews

Lowest rated reviews
1

Returned sandals using shoprunner so original shipping of item was free as well as returned shipping. Received email...

1

Two week ago I got a shirt form Tommy Bahama, for $39.95 but didn't fit right and went I back to return it, but the sto...

Speedo USA and Tommy Bahama Latest Reviews

Recent published reviews

Speedo has been around for a long time. They know that they are the top dog, but why is the customer service so bad and...

Read all 21 reviews

Yes Chelsey. At their corporate office corrected it very happy

Read all 71 reviews

Speedo USA and Tommy Bahama Products and Services

Most reviewed product and services
  • Speedo Usa Customer Care (5 reviews)
  • Speedo Usa Swimsuit (5 reviews)
  • Speedo Usa Goggles (2 reviews)
  • Tommy Bahama Shirt (13 reviews)
  • Tommy Bahama Customer Care (5 reviews)
  • Tommy Bahama Furniture Set (4 reviews)