PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Speedo USA and SwimOutlet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Speedo USA
SwimOutlet

Speedo USA and SwimOutlet Overview

Total reviews
21
41
Company responses
0
0
Issues resolved
0
2

SwimOutlet was first mentioned on PissedConsumer on Sep 20, 2008 and since then this brand received 41 reviews. It is 20 reviews more than Speedo USA received since Aug 23, 2010.

Speedo USA and SwimOutlet Consumer Ratings

Rank
516 out of 2469 in Footwear and Clothing category
411 out of 4570 in E-commerce category
Exchange, Refund and Cancellation Policy
349 in category
306 in category
Customer service
281 in category
315 in category
Product or Service Quality
244 in category
303 in category

Speedo USA and SwimOutlet Rating Details

Exchange, Refund and Cancellation Policy
1.2 (11 reviews)
1.3 (22 reviews)
Reviewer's quote

I had to call Speedo 3 times until they sent me a confirmation that they would consider the return for the broken and defective goggles...I spend no less than 30 minutes on the phone with them during these 3 calls. I notified them in 24 hours of receiving item. they took another 24 hours to send a...

Patti C

I have ordered through Swimoutlet many times, but I always ordered the same size. This time I ordered three suits a size larger than usual but each one was longer but not larger. This was during the cyber Monday week sale. Upon returning the three suits, I was charged for the promo gift card I was...

Jermiyah
Customer service
1.5 (11 reviews)
1.3 (27 reviews)
Reviewer's quote

I called the custom service today and they said I SHOULD BE THE ONE WHO FILED A CLAIM WITH UPS, AND THEY ARE NOT RESPONSIBLE FOR ANY PACKAGE THAT HAS BEEN SENT TO UPS. and they said someone do signed for the package, which means someone has the package, and IT IS NOT LOST, but they even don't...

luxi w

I has an issue with my order! I have made multiple attempts contacting the customer care department and try reach a peaceful resolution an issue, but it appears that SwimOutlet is not will to cooperate with me! Never responded on my e-male!..

Natallia
Product or Service Quality
2 (9 reviews)
1.8 (19 reviews)
Reviewer's quote

...But no, I got an email from Ashley C, customer service, 4 days after the chat with Miguel M asking me the same questions I've already answered. They're wasting my time. I'm sure they received the return item...

Ladana

I has an issue with my order!I have made multiple attempts contacting the customer care department and try reach a peaceful resolution an issue, but it appears that SwimOutlet is not will to cooperate with me! Never responded on my e-male!

Natallia

Speedo USA and SwimOutlet Pros and Cons

Pros
  • Way they pack their products
  • Quality
  • Product
  • No good
  • Variety
  • Do carry excellent brands
Cons
  • Service
  • Online customer service
  • Slow returns instead of prompt return that they promised
  • Customer service and delivery and returns
  • Returns policy and deceptive product description
  • Misleading advertising on website

Speedo USA and SwimOutlet Most Positive Reviews

Top rated reviews
3.3

I wear a medium swim suit. I ordered a medium. When I received it, the tag said medium. I was smaller than a small ! I c...

4.9

both of my last suits don't fit and are too long and the leg is to low. In the past they have always fit and great mate...

Speedo USA and SwimOutlet Most Critical Reviews

Lowest rated reviews
1

Returned sandals using shoprunner so original shipping of item was free as well as returned shipping. Received email...

1

I purchased an item seven days ago, and still have not received the item, plus the company representative is...

Speedo USA and SwimOutlet Latest Reviews

Recent published reviews

Speedo has been around for a long time. They know that they are the top dog, but why is the customer service so bad and...

Read all 21 reviews
1

I have ordered through Swimoutlet many times, but I always ordered the same size. This time I ordered three suits a...

Read all 41 reviews

Speedo USA and SwimOutlet Products and Services

Most reviewed product and services
  • Speedo Usa Swimsuit (5 reviews)
  • Speedo Usa Customer Care (5 reviews)
  • Speedo Usa Goggles (2 reviews)
  • Swimoutlet Shipping Service (7 reviews)
  • Swimoutlet Customer Care (6 reviews)
  • Swimoutlet Website (1 review)