PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Speedo USA and SwimOutlet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Speedo USA
SwimOutlet

Speedo USA and SwimOutlet Overview

Total reviews
21
41
Company responses
0
0
Issues resolved
0
2

SwimOutlet was first mentioned on PissedConsumer on Sep 20, 2008 and since then this brand received 41 reviews. It is 20 reviews more than Speedo USA received since Aug 23, 2010.

Speedo USA and SwimOutlet Consumer Ratings

Rank
529 out of 2294 in Footwear and Clothing category
422 out of 4212 in E-commerce category
Exchange, Refund and Cancellation Policy
367 in category
312 in category
Customer service
295 in category
321 in category
Price Affordability
451 in category
383 in category

Speedo USA and SwimOutlet Rating Details

Exchange, Refund and Cancellation Policy
1.2 (11 reviews)
1.3 (22 reviews)
Reviewer's quote

...May as well try somewhere else like swim outlet who offers an exchange and will offer paying back your expedited shipping if they're sizing chart was off. Run from speedo do not order you will be much happier ..

dewmom

...She didn't offer a refund, didn't try to send a new swimsuit on 1-2 day shipping so it would get here in time. I would have taken anything. But no, my son will be without a team suit for his first swim meet, through no fault of mine (first order was placed Sept...

Okla
Customer service
1.5 (11 reviews)
1.3 (27 reviews)
Reviewer's quote

...Three phone calls to customer service and NO RECONCILIATION!..

Kla

...First person I talked to in customer service told me she was going to look into it and get back to me. Never did. Second person said that they considered it lost...

Sara S
Price Affordability
2.1 (9 reviews)
2.4 (15 reviews)
Reviewer's quote

I bought my daughter a $350 tech suit (team price) - Laser Elite 2 suit. It went on fine and then when she went to adjust it, her finger went right thru the fabric. This was not a tear but a defect in their tech suite fabric...

PissedConsumer965803

Swimoutlet did not honor price match as it is indicated on their website..

Pamla

Speedo USA and SwimOutlet Pros and Cons

Pros
  • Way they pack their products
  • Quality
  • Product
  • No good
  • Variety
  • Do carry excellent brands
Cons
  • Service
  • Online customer service
  • Slow returns instead of prompt return that they promised
  • Customer service and delivery and returns
  • Returns policy and deceptive product description
  • Misleading advertising on website

Speedo USA and SwimOutlet Most Positive Reviews

Top rated reviews
3.3

I wear a medium swim suit. I ordered a medium. When I received it, the tag said medium. I was smaller than a small ! I c...

4.9

both of my last suits don't fit and are too long and the leg is to low. In the past they have always fit and great mate...

Speedo USA and SwimOutlet Most Critical Reviews

Lowest rated reviews
1

Returned sandals using shoprunner so original shipping of item was free as well as returned shipping. Received email...

1

I purchased an item seven days ago, and still have not received the item, plus the company representative is...

Speedo USA and SwimOutlet Latest Reviews

Recent published reviews

Speedo has been around for a long time. They know that they are the top dog, but why is the customer service so bad and...

Read all 21 reviews
1

I have ordered through Swimoutlet many times, but I always ordered the same size. This time I ordered three suits a...

Read all 41 reviews

Speedo USA and SwimOutlet Products and Services

Most reviewed product and services
  • Speedo Usa Swimsuit (5 reviews)
  • Speedo Usa Customer Care (5 reviews)
  • Speedo Usa Goggles (2 reviews)
  • Swimoutlet Shipping Service (7 reviews)
  • Swimoutlet Customer Care (6 reviews)
  • Swimoutlet Website (1 review)