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Delete
  • 0 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $602 AVERAGE LOSS
1.5
Customer service
Turnaround Time
Website
Diversity of Products or Services
Billing Practices

No items

Customers don't like

  • Customer service and delivery2
  • That their was no one available to fix the situation1
  • No manager on duty1
  • Inability to give a simple tracking number1
  • Inability to deliver a parcel to the address as marked1
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Ups

Shipping
  • 22 ISSUES RESOLVED
  • 4772 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $915 AVERAGE LOSS
1.4
Customer service
Turnaround Time
Website
Diversity of Products or Services
Billing Practices
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service70
  • Delivery51
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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