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Spectrum

1.5
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 234 TOTAL REVIEWS
Rank
300 out of 1902
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    19
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    08:22
  • ISSUES RESOLVED
    25%
Top Products and Services
1.2
43 reviews
1.3
41 reviews
1.7
29 reviews

Sprint

1.6
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1405 TOTAL REVIEWS
Rank
246 out of 1902
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    02:48
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
206 reviews
1.5
179 reviews
1.8
99 reviews

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BlondQuoll884
#1614915

First, let me say that Spectrum out performs Sprint because they respond to requests for service and Sprint does not. Spectrum is just now rolling out their new serivce and there will be some bugs to work out but overall Spectrum is already outperforming Sprint in a number of areas.

Price and customer service are already at the top of my list for Spectrum. If you truly want to compare trying asking Sprint for assistance with something then you will see the difference.

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