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Spectrum
Sprint

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Spectrum

Spectrum

1.4
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 372 TOTAL REVIEWS
Rank
350 out of 1926
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    43
  • SUCCESSFUL
    28%
  • AVG CALL DURATION
    08:01
  • ISSUES RESOLVED
    17%
Top Products and Services
1.2
58 reviews
1.4
51 reviews
1.5
43 reviews
Sprint

Sprint

1.6
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1463 TOTAL REVIEWS
Rank
248 out of 1926
in Telecommunications category
Rating Details
Customer service
Product or Service Quality
Reliability
Statistics of Customer Service Calls
  • TOTAL CALLS
    18
  • SUCCESSFUL
    61%
  • AVG CALL DURATION
    02:10
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
216 reviews
1.5
188 reviews
1.8
101 reviews

How would you compare Spectrum vs Sprint?

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BlondQuoll884
#1614915

First, let me say that Spectrum out performs Sprint because they respond to requests for service and Sprint does not. Spectrum is just now rolling out their new serivce and there will be some bugs to work out but overall Spectrum is already outperforming Sprint in a number of areas.

Price and customer service are already at the top of my list for Spectrum. If you truly want to compare trying asking Sprint for assistance with something then you will see the difference.

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