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  • 1 ISSUES RESOLVED
  • 315 TOTAL REVIEWS
  • $74.9K CLAIMED LOSSES
  • $985 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Baggage policy 8
  • Flight destinations 5
  • Bags fly free 4
  • Low price 4
  • All my dealings with southwest 3

Customers don't like

  • Poor customer service16
  • Policy9
  • Rude flight attendant7
  • Customer service representatives professionalism6
  • Ticket agent professionalism4
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United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 642 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • No customer service11
  • Lack of humane treatment11
  • Being lied to7
  • Lack of responce7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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