Start a new comparison
Delete
  • 1 ISSUES RESOLVED
  • 353 TOTAL REVIEWS
  • $77.3K CLAIMED LOSSES
  • $942 AVERAGE LOSS
2.2
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Baggage policy 9
  • Bags fly free 6
  • Flight destinations 5
  • Low price 5
  • All my dealings with southwest 4

Customers don't like

  • Poor customer service5
  • Rude flight attendant5
  • Policy4
  • Money for value3
  • Reward policy3
Delete

United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 696 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Terrible customer service7
  • Lack of humane treatment7
  • Lack of responce3
  • No customer service3
  • Worst organization2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel