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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 483 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $812 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Flight attendants are always very nice 2
  • Cheap flight 2
  • S------ 1
  • Big seats 1
  • Attendents on board 1

Customers don't like

  • Horrible customer service19
  • Refuse to refund5
  • Carry-on charge4
  • Rude liars3
  • Dishonesty3
Delete
  • 2 ISSUES RESOLVED
  • 418 TOTAL REVIEWS
  • $86.1K CLAIMED LOSSES
  • $878 AVERAGE LOSS
2.2
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Baggage policy 9
  • Low price 7
  • Flight destinations 6
  • Bags fly free 6
  • Friendly staff 4

Customers don't like

  • Poor customer service21
  • Rude flight attendant5
  • Policy4
  • Customer service representatives professionalism4
  • Unwilling to work with customer3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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