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Spirit Airlines

Transport
  • 4 ISSUES RESOLVED
  • 468 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $814 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Flight attendants are always very nice 2
  • Cheap flight 2
  • S------ 1
  • Big seats 1
  • Attendents on board 1

Customers don't like

  • Refuse to refund4
  • Horrible customer service4
  • Rude liars3
  • Computer systerm error3
  • Carry-on charge3
Delete
  • 1 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $78.4K CLAIMED LOSSES
  • $912 AVERAGE LOSS
2.3
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Baggage policy 9
  • Low price 6
  • Bags fly free 6
  • Flight destinations 5
  • Friendly staff 4

Customers don't like

  • Rude flight attendant5
  • Poor customer service5
  • Policy4
  • Reward policy3
  • Money for value3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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