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Southern Phone

Telecommunications
  • 0 ISSUES RESOLVED
  • 71 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $8.8K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Bundle pricing 1
  • Customer assistance 1
  • Customer service 1
  • Friend customer service agents 1
  • It when it was adsl 1

Customers don't like

  • Appalling customer service2
  • Whole lot2
  • Hidden charges2
  • Lack of respect2
  • Way you charge for data on mob plan1
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 863 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Reliability
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Coverage area 14
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • Quality of network 3

Customers don't like

  • No resolution to problem10
  • Deceitful salesperson7
  • Problem resolution7
  • Customer service6
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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