PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southeastern Freight Lines and Yrc Freight as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southeastern Freight Lines
Yrc Freight

Southeastern Freight Lines and Yrc Freight Overview

Total reviews 35 63
Company responses 0 0
Issues resolved 0 0

Southeastern Freight Lines and Yrc Freight Consumer Ratings

Rank
255 out of 1060 in Transportation and Logistics category
266 out of 1060 in Transportation and Logistics category
Customer service
168 in category
172 in category
Reliability
169 in category
312 in category
Product or Service Quality
212 in category
360 in category
Turnaround Time
197 in category
145 in category

Southeastern Freight Lines and Yrc Freight Rating Details

Customer service
1.1 (14 reviews)
1.1 (38 reviews)
Reviewer's quote

He took off really angry I called customer service immediately and was passed on to 4 or 5 different people whom I had to explain what had happened over and over again. Finally I requested to speak to a supervisor and she kindly rescheduled a delivery, which actually NEVER happened on the day they...

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Tried for 2 days straight to reach customer service. No one picks up the phone EVER. They can't be that busy that my phone call never gets picked up...

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Reliability
1 (10 reviews)
1 (28 reviews)
Reviewer's quote

We paid for four pallets of computers to be shipped to our company. They stacked them on top of each other doing 10k in damage. Never ever use them.

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Constantly sit on the shipment until they can fill a truck we wait weeks sometimes for orders. Wish other companies wouldn't use them. The company is blaming Covid but they have been bad for along time has nothing to do with covid.

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Product or Service Quality
1 (10 reviews)
1 (33 reviews)
Reviewer's quote

...Customer service was no help and the broker that quoted me apparently never worked there, but the emails prove it came from their company. This whole thing is a perfect reason why freight companies are mostly fly by night businesses. Stay Away from Southeastern Freight Lines...

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In 40 years of working in the trucking industry this has got to be the poorest Customer Service I have ever had. Late delivery..

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Turnaround Time
1 (7 reviews)
1.1 (31 reviews)
Reviewer's quote

...If the lying wasn't enough from their people on the phone the drivers were arrogant every time. (3 different drivers) I will never accept a delivery from this company again, nor ever ship out with them. I suggest you not deal with them, period!..

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They scheduled a pick up, set up a pick up time of 3:00 when the business closes. Called at 2 to confirm. They said a truck was leaving the yard and should be here by 3...

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Southeastern Freight Lines and Yrc Freight Pros and Cons

Pros
No votes
  • Inexpensive
  • Cheep
Cons
  • Customer service
  • Attitude of the lady i spoke with
  • Driver and his attitude
  • Everything from start to finish
  • Everthing
  • Service

Southeastern Freight Lines and Yrc Freight Most Positive Reviews

Top rated reviews
No votes
4

Had a shipment and then got a bill for an extra $150.00. They said it was because it was a residential address. It has...

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No votes
No votes

Southeastern Freight Lines and Yrc Freight Most Critical Reviews

Lowest rated reviews
1

terrible delivery service did promise to deliver my package between 1 p.m. and 4 p.m. well now is 5:30 p.m. and I still...

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1

yrc has picked up freight from our company. We paid up front, so they took a check and my freight held it at the termina...

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1

If you can help it at all, DO NOT do business with this freight line. Their customer service is awful and the first...

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1

YRC implemented a mandatory NMFC system in January 2016. Unfortunately, there is often inconsistency between the NMFC...

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Southeastern Freight Lines and Yrc Freight Latest Reviews

Recent published reviews
1

We paid for four pallets of computers to be shipped to our company. They stacked them on top of each other doing 10k in...

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1

In 40 years of working in the trucking industry this has got to be the poorest Customer Service I have ever had. Late...

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1

Worst LTL Shipping Company in Southeast.

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1

they are charging me over $2,000 than my quoted price and telling me it is my fault as a new customer to be able to obta...

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Southeastern Freight Lines and Yrc Freight Products and Services

Most reviewed product and services
  • Southeastern Freight Lines Vehicle Driver (6 reviews)
  • Southeastern Freight Lines Customer Care (4 reviews)
  • Southeastern Freight Lines Transportation Service (2 reviews)
  • Yrc Freight Delivery Service (15 reviews)
  • Yrc Freight Customer Care (10 reviews)
  • Yrc Freight Vehicle Driver (4 reviews)