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Southeastern Freight Lines

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $16.3K CLAIMED LOSSES
  • $4.1K AVERAGE LOSS
1.2
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Website
Diversity of Products or Services

No items

Customers don't like

  • Driver and his attitude1
  • Being lied to causing my customer to go to competition1
  • Attitude of the lady i spoke with1
  • Assuring a pick up and not showing up1
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Ups

Shipping
  • 21 ISSUES RESOLVED
  • 4726 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $910 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time
Website
Diversity of Products or Services
  • Tracking tool 22
  • Tracking our packages 5
  • Its just this order i am very upset with ups about 5
  • Transport time 3
  • Seem like a good service for the most part 3

Customers don't like

  • Poor customer service70
  • Delivery52
  • Unethical business practices30
  • Customer service agent30
  • Incompetent delivery driver21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
Dallas, Texas, United States #1352414

When Southeastern does not show I call UPS to the rescue.Most of the time UPS has saved us even after a late call for a pick up.

The only reason we consider other freight companies from UPS is pricing. For the south east of the United States Southeastern or AAACooper is great , for residential delivery that require lift gate service R&L is the best.

As of 7/14/17 we have removed Southeastern from our roster as they are no longer capable to handle our freight needs and added Old Dominion in its place.United Leather ships and receives freight five days a week so its important to choose the right companies to handle the freight on a timely manner and undamaged.