PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southeastern Freight Lines and UPS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southeastern Freight Lines
UPS

Southeastern Freight Lines and UPS Overview

Total reviews
33
5616
Company responses
0
0
Issues resolved
0
26

UPS was first mentioned on PissedConsumer on Apr 5, 2007 and since then this brand received 5616 reviews. It is 5583 reviews more than Southeastern Freight Lines received since Feb 7, 2010.

Southeastern Freight Lines and UPS Consumer Ratings

Rank
234 out of 1687 in Transportation and Logistics category
156 out of 1687 in Transportation and Logistics category
Customer service
155 in category
128 in category
Product or Service Quality
195 in category
107 in category
Turnaround Time
181 in category
108 in category

According to consumer ratings and reviews, UPS ranks 78 points higher in the Transportation and Logistics category than Southeastern Freight Lines. People gave Southeastern Freight Lines 1.1 stars for Customer service criterion in Transportation and Logistics category and it is 226 points higher than the worst rated brand in this category. At the same time, UPS was rated 1.2 stars for Customer service criterion in this category and it is 253 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that UPS has a higher rating than Southeastern Freight Lines. Regarding Turnaround Time criterion, consumers gave Southeastern Freight Lines 1 stars and it is 52% greater than other in category. UPS however was rated 1.3 stars and it is 72% greater than other in category.

Southeastern Freight Lines and UPS Rating Details

Customer service
1.1 (12 reviews)
1.2 (1458 reviews)
Reviewer's quote

He took off really angry I called customer service immediately and was passed on to 4 or 5 different people whom I had to explain what had happened over and over again. Finally I requested to speak to a supervisor and she kindly rescheduled a delivery, which actually NEVER happened on the day they...

Ana E

...12/5 and they said they sent my package back to the shipper!!! UNBELIEVEABLE THAT THEY KEEP LYING !!!! So, here we are, going up the perverbial corporate customer service ladder of supervisors, all have Middle Eastern accents, and canned responses to this error. Sorry, we can't get your package back. Well, does everyone else think that...

PissedConsumer1723677
Product or Service Quality
1 (8 reviews)
1.4 (1120 reviews)
Reviewer's quote

Ran out of gas on 7th street rd in louisville ky had to pull into parking lot employee pulls up says he cant get in gate girl tells him to go around he did then got out of car and told girl that he would smack her and then continued to *** treathen her this company is un professional employee have...

QuaNeaka C

...I will Never, I repeat, Never use UPS delivery service again. The clerk was correct when he said “ You shouldn’t ship that doesn’t cost a lot”..

Lesley E
Turnaround Time
1 (6 reviews)
1.3 (966 reviews)
Reviewer's quote

...They also missed the original pick up day and time, but that is minor compared to this..

Paul V

Every single time I will never order from another company if ups is the shipping option customer service people don’t have English speaking skills this is America suppose to be an American company!!!!! Never again poor poor poor!!!!..

Kathleen C

Southeastern Freight Lines and UPS Pros and Cons

Pros
No votes
  • Tracking tool
  • Its just this order i am very upset with ups about
  • Tracking our packages
Cons
  • Customer service
  • Attitude of the lady i spoke with
  • Driver and his attitude
  • Poor customer service
  • Delivery
  • Customer service agent

Southeastern Freight Lines and UPS Most Positive Reviews

Top rated reviews
No votes
5

The tracking number of my parcel was shown that the delivery date is yesterday, so I scheduled to work from home and sta...

Southeastern Freight Lines and UPS Most Critical Reviews

Lowest rated reviews
1

terrible delivery service did promise to deliver my package between 1 p.m. and 4 p.m. well now is 5:30 p.m. and I still...

1

my pack was picked up from warehouse on 26th August from UPS and to date 1st Sept has not been delivered. I have paid...

Southeastern Freight Lines and UPS Latest Reviews

Recent published reviews
1

Southeastern was hired to haul some used lockers in Louisiana that were purchased by a school district in Iowa and they...

Read all 33 reviews
1

Friday, a UPS driver parked in the middle of my road. I was leaving to get my child at school and politely asked him to...

Read all 5616 reviews

Southeastern Freight Lines and UPS Products and Services

Most reviewed product and services
  • Southeastern Freight Lines Vehicle Driver (6 reviews)
  • Southeastern Freight Lines Customer Care (3 reviews)
  • Southeastern Freight Lines Transportation Service (2 reviews)
  • Ups Delivery Service (1853 reviews)
  • Ups Customer Care (263 reviews)
  • Ups Vehicle Driver (180 reviews)