PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southeast Toyota Finance and Us Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southeast Toyota Finance
Us Bank

Southeast Toyota Finance and Us Bank Overview

Total reviews 350 371
Company responses 277 0
Issues resolved 2 1

Southeast Toyota Finance and Us Bank Consumer Ratings

Rank
128 out of 1882 in Financial Services category
140 out of 740 in Banks category
Customer service
252 in category
117 in category
Product or Service Quality
142 in category
115 in category
Billing Practices
160 in category
91 in category
Reliability
127 in category
99 in category

Southeast Toyota Finance and Us Bank Rating Details

Customer service
1.3 (126 reviews)
1.2 (165 reviews)
Reviewer's quote

... how this promotion is and works July2/2020 to August 3/2020 I just want to make it clear that you need trained personnel and trained to perform a position of customer service,the person who answered me by phone was Claudia July 29/2020 5:30 PM Easter Time if you want you cand find out the monitoring of your calls how she is going to questions me that because I bought 2 cars if I had no money that seems to me to be lack of respect and professionalism. SETF Acc 001010000004327562 and Acc 001010000004331343. Waiting for you reply Iván A Barros R...

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...Us bank doesnt care about any of there clients or they would have better customer service. I yet to get through to customer service to report my card loat. Over 13hrs over a 3 day stretch and been disconnected 7x...

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Product or Service Quality
1.8 (110 reviews)
1.1 (144 reviews)
Reviewer's quote

...AND PHONE SERVICE NEEDS A PERSON!!!..

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I hope you have a while cuz this is gonna be a long bad review I've been on phone with cardholders customer service all day n nite since last Friday and no person has answers yetno but to da naw naw naw don't get the reliacatrd from us bank cuz it's a scam just bad banking business all round if you...

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Billing Practices
1.4 (101 reviews)
1.3 (115 reviews)
Reviewer's quote

I had to contact office in their corporate location for getting correct payment and credits on my credit files, which they are still not reporting in a timely manner, but get ahold of the corporate location to get onto the billing dept. which they hated but I WANT CREDIT FOR MY PAYMENTS..

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...then you bank sharks have starting billing me for paper statement and banking fee on my account. knowing full well I have a cost free account. Inmeantime I get charged overdraft that hits my charge account...

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Reliability
1.6 (98 reviews)
1.2 (132 reviews)
Reviewer's quote

They charged bogus fees and excessive wear and tear use charge... these are normal wear and tear, no damages or dents. Also charged a disposition fee in addition to other made up charges.

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I have been on the phone for 3 or 4 hours today for a relatively simple task. There is no email address to have anyone help you without being on hold for half of the day. The calls have dropped 3 times.Sometimes the phone sounds like it is underwater and it is not my phone's problem.These debit...

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Southeast Toyota Finance and Us Bank Pros and Cons

Pros
  • Quality of car general service and the toyota care plan 25
  • Product
  • Making payments is easy
  • Us bank complaint
  • Some friendly staff
  • Screw us bank
Cons
  • Customer service
  • There lack of honesty
  • Customer services
  • Customer service
  • Customer service and lack of professionalism
  • Incompetent

Southeast Toyota Finance and Us Bank Most Positive Reviews

Top rated reviews
5

I was just trying to find out why I was blocked off my account but I found out that I had paid it in full everything is...

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5

i want to know why i havent received my reliacard itz been a month after i checked they sent it ou already in July,...

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5

Customer service is very very Good experience

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4.2

TO President/CEO
US Bank Corporation

FR Eduardo V. Ilagan
9000 East Road
Redwood Valley, CA 95470
Tel (541)3...

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Southeast Toyota Finance and Us Bank Most Critical Reviews

Lowest rated reviews
1

I used Toyota finance out ofCharleston SC and it has been a dishonest experience. My husband and I were told we could...

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1

Warning, do not put a dime in this US Bank of thieves!! This is a bank that uses trickery when they set up your...

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1

Bought a Corolla in 94. No SETF then just World Omni. Made payments to a processing center in Atlanta. Never heard a...

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1

i would not recommend this gift card to anyone. We need to bring this company down. I simply wanted to check the...

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Southeast Toyota Finance and Us Bank Latest Reviews

Recent published reviews
3

Could not reach a live person, got the payoff for the Corolla 2021 but could not get it for the 2018 Prius. We added...

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1

I have been on the phone for 3 or 4 hours today for a relatively simple task. There is no email address to have anyone h...

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1

BEWARE - If you send in a check, take a copy of it before sending. I made my first payment and added an extra $250.00. S...

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1.7

First I found out someone filed my unemployment and couldnt get through to them and am still waiting for response after...

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Southeast Toyota Finance and Us Bank Products and Services

Most reviewed product and services
  • Southeast Toyota Finance Customer Care (59 reviews)
  • Southeast Toyota Finance Auto Leasing (31 reviews)
  • Southeast Toyota Finance Leasing (17 reviews)
  • Us Bank Banking Service (41 reviews)
  • Us Bank Mortgage (33 reviews)
  • Us Bank Customer Care (29 reviews)