PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about V2 Cigarette and South Beach Smoke as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

V2 Cigarette
South Beach Smoke

V2 Cigarette and South Beach Smoke Overview

Total reviews
95
18
Company responses
3
0
Issues resolved
3
0

V2 Cigarette and South Beach Smoke Consumer Ratings

Rank
38 out of 226 in Cigarettes and Tobacco category
34 out of 226 in Cigarettes and Tobacco category
Customer service
33 in category
18 in category
Price Affordability
35 in category
41 in category
Discounts and Special Offers
22 in category
44 in category
Exchange, Refund and Cancellation Policy
33 in category
17 in category

V2 Cigarette and South Beach Smoke Rating Details

Customer service
1.5 (35 reviews)
2 (3 reviews)
Reviewer's quote

...Customer service was great and delivery was fast. However I feel like I was ingesting poison. Not good!! ..

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...Great customer service and a much better (and I think less expensive) product! ..

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Price Affordability
2.8 (33 reviews)
2.6 (5 reviews)
Reviewer's quote

...99 for a 15ml bottle, average price for USA made juice is about $5 dollars for same. Now its too late to get my money back. I spent over $200 in a month on the devices, carts and juice to quit smoking...

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I happen to love south beach smoke but there shipping prices are outrageous and the cost of their e-liquid is also overpriced and don't get me started on the price of their batteries and tanks. If they were to lower their prices they would keep alot more customers. They are loosing so many because...

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Discounts and Special Offers
2.3 (30 reviews)
1.6 (5 reviews)
Reviewer's quote

...Like we're u going to *** tell me?! So the guy says oh I'll do something special for u I'll send u 10 ex versions with a 2 day fedex delivery gaurantee. Never came. I call and one of their brainless *** reps entered information wrong...

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I ordered aug 1st order never showed up as of sept 6. My 2nd order aug 14th arrived 9 days later. Contacted Customer support GOOD LUCK getting a response back, no call back no email. Try calling customer support on hold 5 hours.Well never again order.

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Exchange, Refund and Cancellation Policy
1.5 (24 reviews)
2 (2 reviews)
Reviewer's quote

...They told me they would exchange my original order of Ex with their regular cartridge. When I told them to exchange the Ex with menthol 1. 8 they told me that they were also out of 1...

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The packs are almost impossible to open, without scissors and brute strength to access cartridges. I have made this complaint these past 3 months, the first agent stating she had never had this problem reported. The other two would not comment. I asked that this be sent to whomever this Quality...

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V2 Cigarette and South Beach Smoke Pros and Cons

Pros
  • Product
  • Service and product
  • Decent product
No votes
Cons
  • Poor customer service
  • Deceitful tactics
  • Poorcustomerservice6yearcustomer
  • Product or customer care
  • I do not like the new age verification draconian nonsense
  • Everything about this lying company

V2 Cigarette and South Beach Smoke Most Positive Reviews

Top rated reviews
5

I order the V2 Ultimate Starter Kit and received it in 3 days paying a little extra for express service, they included a...

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3.8

I ordered aug 1st order never showed up as of sept 6. My 2nd order aug 14th arrived 9 days later. Contacted Customer sup...

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4.4


I was using this product for almost 2 years. I used low nicotine 0.6. It was great that I could stop smoking cigarette...

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No votes

V2 Cigarette and South Beach Smoke Most Critical Reviews

Lowest rated reviews
1

Have spent thousand + over the last few years and they would not replace non working batteries....said they couldn't...

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1

I ordered the starter kit with a 30 day return guarantee and monthly shipments. We did not like them (much too harsh and...

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1

Would not replace batteries after years of being a VIP customer! Said could not find original perchases...I sent info....

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1

This company first of all makes the worst e cig I have used yet. I ordered 4 starter kits and used 1 cartomizer each as...

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V2 Cigarette and South Beach Smoke Latest Reviews

Recent published reviews
1

I have found the customer service to be very poor for an expensive product
I have the vertx plus which does not seem to w...

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No votes

Have been emailing and no replies. My order was placed a month ago.

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No votes

Orders usually take 3 weeks to arrive, even if they say they process orders on the next business day.
The products are no...

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No votes

Ordered over a month ago and have not received my last order. Tried emailing you a number of times and no replies. I...

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V2 Cigarette and South Beach Smoke Products and Services

Most reviewed product and services
  • V2 Cigarette Electronic Cigarette Refill (14 reviews)
  • V2 Cigarette Shipping Service (4 reviews)
  • V2 Cigarette Vape Kit (3 reviews)
  • South Beach Smoke Customer Care (1 review)