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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 2
  • Promise of their services 1
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Delivery of their servicesso bad on many levels1
  • Bad service1
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 402 TOTAL REVIEWS
  • $72.1K CLAIMED LOSSES
  • $407 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Very little 4
  • Reliable auto pay 3
  • Low price of cell phone service 3
  • Website very good richard branson owns it good prices 1
  • Way the problem was handled 1

Customers don't like

  • Poor customer service3
  • Being mislead and wasting my time3
  • Phone shut off without notice2
  • Extremely long wait times with lies2
  • Calling india to be put on hold2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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