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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 17 COMPANY RESPONSES
  • 21 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
3.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability
Billing Practices
  • Pricing 2
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Bad service1
  • Quality1
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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $71.9K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 3
  • Way the problem was handled 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Being mislead and wasting my time3
  • Customer service2
  • Extremely long wait times with lies2
  • Phone shut off without notice2
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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