Sonetel vs Virgin Mobile

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Sonetel

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 16 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Billing Practices
  • Pricing 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Late responses and not answering our questions1
  • Quality1
  • Nothing as of now1

Products by Sonetel

No items

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Virgin Mobile

Telecommunications
  • 1 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $70.9K CLAIMED LOSSES
  • $415 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Billing Practices
  • Very little 4
  • Low price of cell phone service 3
  • Reliable auto pay 2
  • Vey little to do with phone insurance 1
  • Website very good richard branson owns it good prices 1

Customers don't like

  • Poorly trained reps3
  • Being mislead and wasting my time3
  • Extremely long wait times with lies3
  • Poor customer service2
  • Rude customer service2

Products by Virgin Mobile

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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