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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 20 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
4.0
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 2
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account3
  • Bad service2
  • Quality2
  • Services2
  • Nothing as of now1
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Verizon

Telecommunications
  • 12 ISSUES RESOLVED
  • 2143 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $844 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet 6
  • Coverage area 4
  • You are a bunch of overcharging crooks 4
  • Terrible service 3
  • Tv 3

Customers don't like

  • Incompetent customer service83
  • Poor service31
  • Customer service17
  • Bait and switch14
  • Fraudulent tactics10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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