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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 14 COMPANY RESPONSES
  • 17 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
4.0
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Late responses and not answering our questions1
  • Nothing as of now1
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Verizon

Telecommunications
  • 11 ISSUES RESOLVED
  • 2094 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.6
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Internet 6
  • Have occasional customer service people who are awesome 3
  • Terrible service 3
  • Tv 3
  • You are a bunch of overcharging crooks 3

Customers don't like

  • Incompetent customer service76
  • Poor service25
  • Customer service15
  • Bait and switch13
  • Billing practices8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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