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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 20 COMPANY RESPONSES
  • 30 TOTAL REVIEWS
  • $26.3K CLAIMED LOSSES
  • $2K AVERAGE LOSS
3.4
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • Website and way to help me get up going 2
  • Promise of their services 2
  • Pricing 2
  • Customer service 2
  • Phone number choice 1

Customers don't like

  • Delivery of their servicesso bad on many levels3
  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Bad service1
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Verizon

Telecommunications
  • 13 ISSUES RESOLVED
  • 2294 TOTAL REVIEWS
  • $650K CLAIMED LOSSES
  • $970 AVERAGE LOSS
1.6
Customer service
Website
Billing Practices
Exchange, Refund and Cancellation Policy
Reliability
  • Internet 6
  • You are a bunch of overcharging crooks 5
  • Customer service 4
  • Coverage area 4
  • Tv 3

Customers don't like

  • Incompetent customer service25
  • Customer service20
  • Poor service19
  • Bait and switch7
  • Billing practices6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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