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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 2
  • Promise of their services 1
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Delivery of their servicesso bad on many levels1
  • Bad service1
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Verizon Wireless

Telecommunications
  • 7 ISSUES RESOLVED
  • 888 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Coverage area 15
  • Seem to have better coverage than most providers 9
  • Coverage 8
  • You are a bunch of overcharging crooks 4
  • To leave them 3

Customers don't like

  • No resolution to problem10
  • Problem resolution7
  • Deceitful salesperson7
  • Customer service7
  • Multiple issues6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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