Sonetel vs Tracfone

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Sonetel

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 9 COMPANY RESPONSES
  • 16 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.3
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Late responses and not answering our questions1
  • Quality1
  • Nothing as of now1

Products by Sonetel

No items

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Tracfone

Telecommunications
  • 10 ISSUES RESOLVED
  • 944 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $735 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Rude customer service people11
  • Customer service10
  • Service while trying add minutes7

Products by Tracfone

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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