Start a new comparison
Delete

Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 2
  • Promise of their services 1
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Delivery of their servicesso bad on many levels1
  • Bad service1
Delete

Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1054 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $427 AVERAGE LOSS
1.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service11
  • Untrained call centers8
  • Nonresponsive5
  • No resolution to my problem5
  • Worst customer service ever3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel