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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 24 TOTAL REVIEWS
  • $26.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.9
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Pricing 2
  • Promise of their services 1
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Delivery of their servicesso bad on many levels1
  • Bad service1
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1064 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $858 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Plans 7
  • Not much to like 7
  • Pricing of the plans 6
  • Sales representative 4
  • Price 4

Customers don't like

  • Customer support10
  • Service9
  • Customer service6
  • Billing6
  • Deceptive billing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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