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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 17 COMPANY RESPONSES
  • 21 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
3.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability
Billing Practices
  • Pricing 2
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Bad service1
  • Quality1
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 1029 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $859 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Reliability
Billing Practices
  • Plans 7
  • Not much to like 6
  • Pricing of the plans 5
  • Price 4
  • Sales representative 4

Customers don't like

  • Service9
  • Customer support8
  • Billing6
  • Coverage5
  • Customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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