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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 15 COMPANY RESPONSES
  • 17 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
4.0
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Billing Practices
  • Pricing 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Late responses and not answering our questions1
  • Quality1
  • Nothing as of now1
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Tmobile

Telecommunications
  • 4 ISSUES RESOLVED
  • 985 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.7
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Billing Practices
  • Plans 6
  • Price 4
  • Sales representative 4
  • Not much to like 3
  • Pricing of the plans 2

Customers don't like

  • Service17
  • Customer support16
  • Customer service13
  • Billing12
  • Coverage9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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