Sonetel vs Straight Talk Wireless

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Sonetel

Telecommunications
Has verified representatives
  • 1 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 16 TOTAL REVIEWS
  • $20.2K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
3.3
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Billing Practices
  • Pricing 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Late responses and not answering our questions1
  • Quality1
  • Nothing as of now1

Products by Sonetel

No items

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Straight Talk Wireless

Telecommunications
  • 4 ISSUES RESOLVED
  • 1444 TOTAL REVIEWS
  • $180K CLAIMED LOSSES
  • $364 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Billing Practices
  • Price 16
  • Unlimited plan has served me well 13
  • Service plan 6
  • Cell phone 5
  • Mobile internet speed 4

Customers don't like

  • Horrible customer service69
  • Customer service staff30
  • Being lied to29
  • Misleading terms of service27
  • Incompetence of customer service11

Products by Straight Talk Wireless

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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