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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 20 COMPANY RESPONSES
  • 30 TOTAL REVIEWS
  • $26.3K CLAIMED LOSSES
  • $2K AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Website and way to help me get up going 2
  • Promise of their services 2
  • Pricing 2
  • Customer service 2
  • Phone number choice 1

Customers don't like

  • Delivery of their servicesso bad on many levels3
  • Taking pre-payment money and then blocking the account2
  • Services2
  • Quality1
  • Bad service1
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Straight Talk Wireless

Telecommunications
Has verified representatives
  • 5 ISSUES RESOLVED
  • 1662 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $372 AVERAGE LOSS

Not enough votes to show an average rating

Customer service
Website
Reliability
Billing Practices
Exchange, Refund and Cancellation Policy
  • Price 19
  • Unlimited plan has served me well 14
  • Service plan 5
  • I could go almost anywhere in the us and use my phone 5
  • Cell phone 5

Customers don't like

  • Horrible customer service74
  • Customer service staff20
  • Misleading terms of service15
  • Refusal to help6
  • Lied to by employees and manager6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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