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Sonetel

Telecommunications
Has verified representatives
  • 2 ISSUES RESOLVED
  • 17 COMPANY RESPONSES
  • 23 TOTAL REVIEWS
  • $21.2K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
3.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Billing Practices
  • Pricing 2
  • Customer service 1

Customers don't like

  • Taking pre-payment money and then blocking the account2
  • Services2
  • Bad service1
  • Quality1
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Sprint

Telecommunications
  • 2 ISSUES RESOLVED
  • 1064 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $872 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Reliability
Billing Practices
  • Family plan in my budget 6
  • Proximity of the store to my home 5
  • Unlimited data plans 5
  • Customer service 4
  • When i could block numbers 4

Customers don't like

  • Customer service16
  • Run around from sprint7
  • No resolution6
  • Unprofessional manager6
  • Escalation department rudeness5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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