PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sona Medspa and Venus Mini Med Spa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sona Medspa
Venus Mini Med Spa

Sona Medspa and Venus Mini Med Spa Overview

Total reviews 95 38
Company responses 1 0
Issues resolved 1 0

Sona Medspa and Venus Mini Med Spa Consumer Ratings

Rank
99 out of 714 in Beauty Salons and Spas category
57 out of 714 in Beauty Salons and Spas category
Customer service
69 in category
35 in category
Product or Service Quality
76 in category
55 in category
Price Affordability
102 in category
49 in category
Diversity of Products or Services
92 in category
54 in category

Sona Medspa and Venus Mini Med Spa Rating Details

Customer service
1.6 (53 reviews)
2.1 (16 reviews)
Reviewer's quote

Very disappointed in services ! injectables have my face looking deformed, poor customer service in that the person who injected me commented “well it’s not a facelift!” Some nerve after I spent over $1800 for treatment! I’m just pissed that I’m stuck till injectables wear off ! With a deformed...

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Disaster! Worst customer service I have ever experienced. Bill is rude and confrontational. Injections are inefficient and painful...

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Product or Service Quality
1.4 (50 reviews)
1.7 (11 reviews)
Reviewer's quote

...Need to contact Legal Service and contact individuals with the same Problems or another problems that women have experience. ..

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I called and explained that the touch-up did absolutely nothing and was told they "were not going to inject any more product". I told the receptionist that I didn't feel it was fair that I paid for a full correction and did not receive one. She transferred me to a nurse who reiterated what the...

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Price Affordability
1.7 (48 reviews)
2.7 (12 reviews)
Reviewer's quote

...The manager at that point credited my Acct back for the two regular specials and charged me full price for the thighs. That voided out my special price and cost me $220 more. If she had just charged me the difference it would have been $100 more...

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...THEY TELL YOU ONE PRICE AND EVEN THOUGH YOU PREPAY ITS NOT THE ACTUAL PRICE AND TRY AND CHARGE YOU DOUBLE. THEY TRY AND KEEP THE INITIACREDIT MY CARD BACK. THEY DO NOT ANSWER THE PHONE...

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Diversity of Products or Services
1.9 (47 reviews)
2.3 (12 reviews)
Reviewer's quote

...They are deceptive, useless, and I would never recommend using their services. Stay away and find another, honest, provider..

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Wish I never came here . This was my first time getting my lips filled. I originally made an appt with Rachel. However when I got there that was not who injected my lips and was never told that she was not even there anymore. I was told the lady was trained and got my lips injected anyway. My lip...

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Sona Medspa and Venus Mini Med Spa Pros and Cons

Pros
  • Nurse practitioner
  • Technician was wonderful
  • Customer service
  • Friendly reception and tech
  • Convient and clean
  • Convenience
Cons
  • Deceptivness of the rep who sold me the treatment package
  • Way they treated you if something went wrong
  • Results
  • That they proceeded with it anyway
  • Need to contact me
  • Irresponsible for their actions

Sona Medspa and Venus Mini Med Spa Most Positive Reviews

Top rated reviews
5

Worst customer service ever! Ashley, the so called manager there is so rude!

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5

Disaster! Worst customer service I have ever experienced. Bill is rude and confrontational. Injections are inefficient...

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5

I received Botox and facial filler two weeks ago by Jessica Pebbles @ Sona Med Spa (Little Rock) Location. It was an...

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5

Most of these reviewers need to go back to English Class

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Sona Medspa and Venus Mini Med Spa Most Critical Reviews

Lowest rated reviews
1

I Have Malasma Of The Face. Sona Told Me They Could Fix my Face. They Subjected Me To Pixell Laser, AFT, & CHEMICAL...

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1

They use to be good when Rita was there. Now they use watered down fillers and Bill the owner is a real ***. Rita now...

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1

I requested a refund of my credit because the results were not as good as results from my dermatologist for the CO2 lase...

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1

I asked for juvederm injections in the lines running from the sides of my nose to my mouth. I have had juvederm...

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Sona Medspa and Venus Mini Med Spa Latest Reviews

Recent published reviews
2

First if all I had to listen to the managers personal problems to start with. Then I had two treatments and paid during...

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1.9

In 10+ years, I have NEVER had such a bad experience. WASTE OF MONEY. I had all three areas done before Christmas. I...

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1

The PA, Shane, couldn’t diagnose me correctly my first, second, or third visit but billed me all for full visits and...

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1

Wish I never came here . This was my first time getting my lips filled. I originally made an appt with Rachel. However...

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Sona Medspa and Venus Mini Med Spa Products and Services

Most reviewed product and services
  • Sona Medspa Laser Hair Removal (19 reviews)
  • Sona Medspa Coolsculpting Body Treatment (13 reviews)
  • Sona Medspa Customer Care (8 reviews)
  • Venus Mini Med Spa Injection (7 reviews)
  • Venus Mini Med Spa Dysport Injection (5 reviews)
  • Venus Mini Med Spa Customer Care (3 reviews)