PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taxback and Softron Tax as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taxback
Softron Tax

Taxback and Softron Tax Overview

Total reviews
28
20
Company responses
0
0
Issues resolved
0
0

Taxback was first mentioned on PissedConsumer on Jun 11, 2008 and since then this brand received 28 reviews. It is 8 reviews more than Softron Tax received since Mar 22, 2013.

Taxback and Softron Tax Consumer Ratings

Rank
34 out of 279 in Taxes category
8 out of 279 in Taxes category
Customer service
26 in category
7 in category
Price Affordability
22 in category
7 in category
Reliability
18 in category
5 in category

According to consumer ratings and reviews, Softron Tax ranks 26 points higher in the Taxes category than Taxback. People gave Taxback 1.3 stars for Customer service criterion in Taxes category and it is 37 points higher than the worst rated brand in this category. At the same time, Softron Tax was rated 4.2 stars for Customer service criterion in this category and it is 56 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that Softron Tax has a higher rating than Taxback. Regarding Reliability criterion, consumers gave Taxback 1.4 stars and it is 71% greater than other in category. Softron Tax however was rated 4.2 stars and it is 92% greater than other in category.

Taxback and Softron Tax Rating Details

Customer service
1.3 (11 reviews)
4.2 (5 reviews)
Reviewer's quote

...Service and ethics horrendous. -10/10 ..

PissedConsumer868974

I filed my tax return from this company. Amit Patel did excellent job.

Nilima P
Price Affordability
1.4 (11 reviews)
3.8 (4 reviews)
Reviewer's quote

...But if I want to get back into Canada I guess I have to pay their price. I will never recommend this company or any of their affiliates. I will be posting this review anywhere and everywhere that they threatened to blast my name as a tax evader...

Klara

Most trusted tax firm in Ontario

Mohamed M
Reliability
1.4 (10 reviews)
4.2 (6 reviews)
Reviewer's quote

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me to sign all the documents for the refund AND which paperwork gives them the rights to claims my tax rebate in their name!! they are now telling me that the paperwork isn´t good...

Antonio B

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

PissedConsumer1599308

Taxback and Softron Tax Pros and Cons

Pros
No votes
No votes
Cons
No votes
  • Transperancy
  • Being blindsided by the cost of a routine tax return

Taxback and Softron Tax Most Positive Reviews

Top rated reviews
4.1

the item was smaller then anticipated

5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

Taxback and Softron Tax Most Critical Reviews

Lowest rated reviews
1

Such a shocking company wouldn't recommend them to anyone! you get passed around from rep to rep who don't seem to know...

1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

Taxback and Softron Tax Latest Reviews

Recent published reviews
1

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me...

Read all 28 reviews

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

Read all 20 reviews

Taxback and Softron Tax Products and Services

Most reviewed product and services
  • Taxback Tax Refund (18 reviews)
  • Taxback Tax Return (2 reviews)
  • Taxback Customer Care (1 review)
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)