PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Taxback as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Taxback

Softron Tax and Taxback Overview

Total reviews
20
28
Company responses
0
0
Issues resolved
0
0

Taxback was first mentioned on PissedConsumer on Jun 11, 2008 and since then this brand received 28 reviews. It is 8 reviews more than Softron Tax received since Mar 22, 2013.

Softron Tax and Taxback Consumer Ratings

Rank
8 out of 261 in Taxes category
34 out of 261 in Taxes category
Reliability
5 in category
18 in category
Product or Service Quality
6 in category
17 in category
Staff
7 in category
21 in category

According to consumer ratings and reviews, Softron Tax ranks 26 points higher in the Taxes category than Taxback. People gave Softron Tax 4.2 stars for Reliability criterion in Taxes category and it is 50 points higher than the worst rated brand in this category. At the same time, Taxback was rated 1.4 stars for Reliability criterion in this category and it is 37 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Softron Tax has a higher rating than Taxback. Regarding Staff criterion, consumers gave Softron Tax 4 stars and it is 87% greater than other in category. Taxback however was rated 1.7 stars and it is 62% greater than other in category.

Softron Tax and Taxback Rating Details

Reliability
4.2 (6 reviews)
1.4 (10 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

PissedConsumer1599308

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me to sign all the documents for the refund AND which paperwork gives them the rights to claims my tax rebate in their name!! they are now telling me that the paperwork isn´t good...

Antonio B
Product or Service Quality
4.2 (6 reviews)
1.6 (9 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

Nilima P

com and its garbage product "Sprintax" are allowed to even legally operate. If you are expecting a tax return preparation software like GLACIER, you are in for a nasty surprise. Not only is the software experience very bad (basically requires more effort than filling out the pdf tax form yourself),...

Georgios Z
Staff
4 (5 reviews)
1.7 (10 reviews)
Reviewer's quote

Softron Newmarket office has very amazing staff. Sam the manager reviewed all the documents to make sure its all properly done and no receipt is missing. Very quick response and I dont have to wait long time...

Tomas T

This staff in this company are totally incompetent. There is no communication between any of them and you are just passed from one to the next. Also be prepared for hidden charges, and whatever they first tell you you are going to be receiving, expect about half of it...

PissedConsumer694163

Softron Tax and Taxback Pros and Cons

Pros
No votes
No votes
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
No votes

Softron Tax and Taxback Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

4.1

the item was smaller then anticipated

Softron Tax and Taxback Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

1

Such a shocking company wouldn't recommend them to anyone! you get passed around from rep to rep who don't seem to know...

Softron Tax and Taxback Latest Reviews

Recent published reviews

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

Read all 20 reviews
1

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me...

Read all 28 reviews

Softron Tax and Taxback Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Taxback Tax Refund (18 reviews)
  • Taxback Tax Return (2 reviews)
  • Taxback Customer Care (1 review)