PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Taxback as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Taxback

Softron Tax and Taxback Overview

Total reviews 20 29
Company responses 0 0
Issues resolved 0 0

Softron Tax and Taxback Consumer Ratings

Rank
7 out of 223 in Taxes category
34 out of 223 in Taxes category
Reliability
6 in category
22 in category
Product or Service Quality
6 in category
20 in category
Billing Practices
7 in category
36 in category
Customer service
6 in category
26 in category

Softron Tax and Taxback Rating Details

Reliability
4.2 (6 reviews)
1.4 (10 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

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Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me to sign all the documents for the refund AND which paperwork gives them the rights to claims my tax rebate in their name!! they are now telling me that the paperwork isn´t good...

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Product or Service Quality
4.2 (6 reviews)
1.6 (9 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

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com and its garbage product "Sprintax" are allowed to even legally operate. If you are expecting a tax return preparation software like GLACIER, you are in for a nasty surprise. Not only is the software experience very bad (basically requires more effort than filling out the pdf tax form yourself),...

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Billing Practices
3.4 (5 reviews)
1 (8 reviews)
Reviewer's quote

Most trusted tax firm in Ontario

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To be honest, I have never made a review of a company because I felt like it never mattered. But Taxback.com has changed my view. In 2017 I tried to use this service in Canada, after my initial email, they didn't comfirm through any message for over 3 weeks. So I sent another email asking if the...

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Customer service
4.2 (5 reviews)
1.4 (12 reviews)
Reviewer's quote

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services rendered in the preparation and filing of my 2017 tax return.As a loyal client for the past 7 - 8 years, I find your expertise and knowledge commendable, which is why I have been using...

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I´m completely shocked from the Customer Service of Tax Back. I sent to the agent who was dealing with my case, several emails letting him know what I really needed from them. He completely ignored my emails and kept sending me canned responses without any sense which made me absolutely upset! I...

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Softron Tax and Taxback Pros and Cons

Pros
No votes
No votes
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
No votes

Softron Tax and Taxback Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

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4

the item was smaller then anticipated

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5

Most trusted tax firm in Ontario

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No votes

Softron Tax and Taxback Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

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1

Such a shocking company wouldn't recommend them to anyone! you get passed around from rep to rep who don't seem to know...

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2.2

I am writing this today to express my disappointment in the amount I had to pay Softron in Brampton, for services render...

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1

I´m completely shocked from the Customer Service of Tax Back. I sent to the agent who was dealing with my case, several...

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Softron Tax and Taxback Latest Reviews

Recent published reviews
No votes

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

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2.8

PI wanted to inform LYFT the tip amount just sent was incorrect. Impossible to reach them.

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5

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed...

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1

Just found out after months of paperwork, where they confirmed they could file my FICA tax rebate and after getting me...

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Softron Tax and Taxback Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Taxback Tax Refund (17 reviews)
  • Taxback Tax Return (2 reviews)