PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Softron Tax and Tax Defense Network as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Softron Tax
Tax Defense Network

Softron Tax and Tax Defense Network Overview

Total reviews
20
91
Company responses
0
6
Issues resolved
0
1

Tax Defense Network was first mentioned on PissedConsumer on Jun 29, 2010 and since then this brand received 91 reviews. It is 71 reviews more than Softron Tax received since Mar 22, 2013.

Softron Tax and Tax Defense Network Consumer Ratings

Rank
8 out of 279 in Taxes category
38 out of 279 in Taxes category
Product or Service Quality
6 in category
24 in category
Reliability
5 in category
21 in category
Staff
7 in category
28 in category

According to consumer ratings and reviews, Softron Tax ranks 30 points higher in the Taxes category than Tax Defense Network. People gave Softron Tax 4.2 stars for Product or Service Quality criterion in Taxes category and it is 50 points higher than the worst rated brand in this category. At the same time, Tax Defense Network was rated 1.2 stars for Product or Service Quality criterion in this category and it is 32 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Softron Tax has a higher rating than Tax Defense Network. Regarding Staff criterion, consumers gave Softron Tax 4 stars and it is 88% greater than other in category. Tax Defense Network however was rated 1.2 stars and it is 48% worse than other in category.

Softron Tax and Tax Defense Network Rating Details

Product or Service Quality
4.2 (6 reviews)
1.2 (19 reviews)
Reviewer's quote

I filed my tax return from this company. Amit Patel did excellent job.

Nilima P

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's meh..

Deaundra
Reliability
4.2 (6 reviews)
1.2 (18 reviews)
Reviewer's quote

Met with Mr. Amit Patel at softrontax in centrepoint mall and had a very good and productive meeting with him. He filed my husband's tax within 5 minutes and also helped us out with other concerns very diligently. Would definitely refer him to my friends.

PissedConsumer1599308

KEPT STRING YOU ON. DID NOTHING IN 5 MONTHS. AND WHEN I CANCELLED THEY STARTED TO CHARGE A NONYHLY FEE. I TOLD THEM I HAD A STROKE. WOULD NOT RECOMMEND TO ANYONE,

HALINA M
Staff
4 (5 reviews)
1.2 (25 reviews)
Reviewer's quote

Softron Newmarket office has very amazing staff. Sam the manager reviewed all the documents to make sure its all properly done and no receipt is missing. Very quick response and I dont have to wait long time...

Tomas T

I used this company in 2017 and they were OK so I used them for my 2018 taxes. They have never reduced my taxes as their claims on TV. When I asked about it, I was told well you all make too much money but we can prevent the added interest and set up a monthly payment plan. When they did our 433-D...

Lois R

Softron Tax and Tax Defense Network Pros and Cons

Pros
No votes
  • Were easy to talk to and sounded professional
  • Was drawn in by sales pitch
  • Took my transaction from beginning to end
Cons
  • Transperancy
  • Being blindsided by the cost of a routine tax return
  • Whole experience was a complete waste of money
  • Total liars on binding contract
  • After payment no work done as promised

Softron Tax and Tax Defense Network Most Positive Reviews

Top rated reviews
5

I have used the expertise of Softron for several years now. Amit Patel at Centrepoint has taken all the headache of tax...

No votes

Softron Tax and Tax Defense Network Most Critical Reviews

Lowest rated reviews
1

Hi We Becareful with this tax office. They are not trasperant. If you go there for enquiry, they do something add or...

1

This company is a joke . After handling our issue twice an getting paid we have now been informed we need to file for...

Softron Tax and Tax Defense Network Latest Reviews

Recent published reviews

Pathetic behaviour . Very rude dealing. The lady os very arrogant and stubborn she gave appointment and then said you...

Read all 20 reviews
2.1

First they take the money under a promise of great service and sky encrusted in diamonds. After they got the money, it's...

Read all 91 reviews

Softron Tax and Tax Defense Network Products and Services

Most reviewed product and services
  • Softron Tax Tax Refund (4 reviews)
  • Softron Tax Tax Preparation (2 reviews)
  • Softron Tax Tax Return (1 review)
  • Tax Defense Network Tax Resolution (35 reviews)
  • Tax Defense Network Tax Preparation (4 reviews)
  • Tax Defense Network Taxi Service (1 review)