Soft Surroundings vs Zulily

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Soft Surroundings

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $54.2K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • One of the products 2
  • Catalog 2
  • Clothing styles 2
  • Product and style 1
  • Products 1

Customers don't like

  • Customer service9
  • Shipping difficulties4
  • Shipping time4
  • Advertising in new catalog what you do not have3
  • Shipping price2

Products by Soft Surroundings

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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