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Soft Surroundings

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $54.3K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Catalog 3
  • Clothing styles 3
  • One of the products 2
  • Product and style 1
  • Products 1

Customers don't like

  • Customer service9
  • Shipping difficulties5
  • Shipping time4
  • Delivery committments3
  • Shipping price3
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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 648 TOTAL REVIEWS
  • $25.5K CLAIMED LOSSES
  • $162 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 9
  • How their website looked 6
  • That they have new items daily 5
  • Website 5
  • Variety of items 4

Customers don't like

  • Misinformation21
  • Long shipping time18
  • Exchange policy13
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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