Sofa Mart vs Value City Furniture

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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $80.8K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Original sales person 4
  • Judy 1
  • Sales person 1
  • Sales rep on the floor 1
  • Sofa mart is good and good service 1

Customers don't like

  • Lie4
  • Customer service2
  • Extra warranty protection did not cover poor quality of product2
  • Sofa2
  • Worst1

Products by Sofa Mart

No items

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Value City Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
Website
  • Sales people 5
  • Sales manager 1
  • Selection 1
  • Service tech 1
  • Showroom display 1

Customers don't like

  • Rude customer service9
  • Quality of furniture6
  • Not profesional manager5
  • Quality of furniture and repair5
  • Repair4

Products by Value City Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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