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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $88.9K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Original sales person 5
  • Sales person 2
  • Style and features of our set 1
  • Sofa mart is good and good service 1
  • Sales rep on the floor 1

Customers don't like

  • Sofa2
  • Worst1
  • Useless warranty1
  • Torn seam1
  • No help from warranty1
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 553 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Quality of furniture10
  • Rude customer service9
  • Delivery service was a nightmare9
  • Repair7
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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