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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Old classic site your pictures were never lost on old site 9
  • Old site much better 6
  • Classic snapfish 5
  • Old site and services 3
  • Able to store and orders pics easily 3

Customers don't like

  • Customer service11
  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • No solution for unsatisfied customer3
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Zazzle

E-commerce
Has verified representatives
  • 5 ISSUES RESOLVED
  • 169 COMPANY RESPONSES
  • 255 TOTAL REVIEWS
  • $18.1K CLAIMED LOSSES
  • $201 AVERAGE LOSS
2.8
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy to use website 4
  • Quality 3
  • Product 3
  • Quick delivery 2
  • Product selection 2

Customers don't like

  • Customer service25
  • Difficult to contact directly7
  • Turnaround time2
  • Slow refund2
  • Shipping sucks2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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