PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Snapfish and Zazzle as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Snapfish

Snapfish

1.7
Zazzle

Zazzle

Has verified representatives
2.6
Snapfish
Zazzle

Snapfish and Zazzle Overview

Total reviews
248
284
Company responses
0
191
Issues resolved
2
6

Zazzle was first mentioned on PissedConsumer on May 8, 2010 and since then this brand received 284 reviews. It is 36 reviews more than Snapfish received since Dec 4, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Zazzle customer support team than with Snapfish customer service.

Snapfish and Zazzle Consumer Ratings

Rank
40 out of 367 in Photography category
25 out of 430 in Auctions and Marketplaces category
Website
45 in category
41 in category
Customer service
33 in category
84 in category
Product or Service Quality
30 in category
65 in category

Snapfish and Zazzle Rating Details

Website
1.5 (108 reviews)
2.4 (118 reviews)
Reviewer's quote

...well why isn't that listed on website. ????..

PissedConsumer1682881

I ordered a spiral notebook with a custom image on the cover for a birthday. The estimated delivery was January 28. When I didn’t receive it I emailed customer service stating their graphic appeared to show it had already been delivered. I’m fine with misreading the graphic or being told it was...

PissedConsumer1459399
Customer service
1.2 (105 reviews)
1.2 (122 reviews)
Reviewer's quote

...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

TRISTIE K

...Their customer service was awful and no one would listen. Some of them hung up on me, and eventually my emails went unanswered. I had signed up originally for their subscription deal (spending $9...

Meghan H
Product or Service Quality
1.7 (89 reviews)
1.7 (97 reviews)
Reviewer's quote

...rude customer service demanding codes to verify orders...

PissedConsumer1608160

ONE OF MY CAR MATS ARE BEING SENT TO ME ,HAD TO CALL FOR ANOTHER ONE- --- -BAD QUALITY-- THESE MATS ARE PAPER THIN---'' THE MATS ARE VERY CHEAP '' LOOKING -- THERE REALLY, ISNT ENOUGH OF BLACK FIBER TO FULLY COVER THE MAT--CAN SEE THE WHITE UNDER NEATH - SOME WHAT DISAPPOINTED----JOHN..

PissedConsumer1527397

Snapfish and Zazzle Pros and Cons

Pros
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
  • Easy to use website
  • Product selection
  • Quality
Cons
  • Customer service
  • Very poor hard to contact
  • As per complaint
  • Customer service
  • Difficult to contact directly
  • Slow refund

Snapfish and Zazzle Most Positive Reviews

Top rated reviews
5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

5

I just received my order from Zazzle.co.uk. A bit late ? Maybe, about 2 weeks delayed. Dissatisfied ? *** no, man!
Why a...

Snapfish and Zazzle Most Critical Reviews

Lowest rated reviews
1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

1

This company is a joke! I don't even know how they are still in business. Terrible customer service (if any at all). I p...

Snapfish and Zazzle Latest Reviews

Recent published reviews
1

THIS COMPANY IS AN ABSOLUTE JOKE. MY ORDER WAS SUPPOSED TO ARRIVE YESTERDAY AND IT IS "LOST". I'VE CONTACTED THE...

Read all 248 reviews

My credit was not applied to my account, and I would like to use the credit that I was given to make a purchase.

Read all 284 reviews

Snapfish and Zazzle Products and Services

Most reviewed product and services
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (18 reviews)
  • Zazzle Shipping Service (60 reviews)
  • Zazzle Customer Care (18 reviews)
  • Zazzle Black Membership (10 reviews)