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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint10
  • Hard to contact a live person8
  • Very poor hard to contact8
  • Customer service7
  • Website is difficult to use6
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Zazzle

Auctions and Internet Stores
Has verified representatives
  • 3 ISSUES RESOLVED
  • 76 COMPANY RESPONSES
  • 166 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $251 AVERAGE LOSS
2.8
Website
Customer service
Diversity of Products or Services
  • Easy to use website 4
  • Correct items i received 2
  • Product 2
  • Quality 2
  • Quick delivery 2

Customers don't like

  • Customer service23
  • Difficult to contact directly9
  • Failure to process order6
  • No response from customer svs5
  • Slow refund4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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