PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about WinkFlash and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

WinkFlash
Snapfish

WinkFlash and Snapfish Overview

Total reviews 32 258
Company responses 0 0
Issues resolved 0 2

WinkFlash and Snapfish Consumer Ratings

Rank
17 out of 192 in Printing category
29 out of 192 in Printing category
Customer service
19 in category
23 in category
Website
16 in category
35 in category
Product or Service Quality
13 in category
22 in category
Price Affordability
9 in category
27 in category

WinkFlash and Snapfish Rating Details

Customer service
1.4 (12 reviews)
1.2 (110 reviews)
Reviewer's quote

This is the first review I have ever written, but feel compelled to write it down because of winkflash's poor customer service. I made a picture book that took me hours to make since I needed a chinese friend to help me write notes in Chinese. We got it done and sent it off to get it printed...

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...I really loved snapfish and usually don't have problems with customer service up until now. Simply to think that all my projects are gone or maybe the staff is not trained to resolve this issue, which is even worse..

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Website
2.4 (9 reviews)
1.5 (112 reviews)
Reviewer's quote

how about store credit for Winkflash?" I don't understand why I received no notification that this website was going out of business so I could secure my photos. And I remember first calling them, before ever uploading my pics about 10 years ago, and the customer service rep telling me that "for...

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...well why isn't that listed on website. ????..

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Product or Service Quality
2.1 (9 reviews)
1.7 (93 reviews)
Reviewer's quote

...On your next purchase, we will provide with a one time code for 50% off any product at any time. Whenever you wish to redeem this code, contact us again and we will gladly provide a code. Thank you for your patience and we apologize for the inconvenience...

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I cant glue them or use a nail so what good is their product. I was told many many complaints (after mine fell off wall) about this issue yet site information didnt reflect this and websites stayed the same. I dont want credit to a company that doesnt produce what they advertise, and then not do...

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Price Affordability
3 (9 reviews)
2.3 (73 reviews)
Reviewer's quote

We completed two very long detailed photo books with lots of narrative, tried to purchase them, got a price, but could not get a link to insert credit card number to buy them. I have received nothing but busy signals when I have been trying to call Winkflash since Monday morning. It is now Friday...

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Im tired of the ridiculously stupid snapfish commercials. The song is especially terrible, and whats even worse is they play at an extremely loud level that almost blows out my speakers every time they come on. I dont understand why companies like snapfish pay charter spectrum more money to blast...

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WinkFlash and Snapfish Pros and Cons

Pros
  • Old site
  • Variety of photo sizes
  • Quality - flat rate photo books
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
Cons
  • Disappearance of my photos
  • Customer service
  • Website speed
  • Customer service
  • Very poor hard to contact
  • As per complaint

WinkFlash and Snapfish Most Positive Reviews

Top rated reviews
5

Winkflash has gone out of business. According to a member on a forum, "Apparently, the building and parking lot are dese...

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5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

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4.3

I received a Mother's day gift with picture of my children with their heads cut off. As a company why would you not get...

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4

I had the good fortune to speak to Roland last night re: the copy of my card being cut off. I got to him by phone becaus...

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WinkFlash and Snapfish Most Critical Reviews

Lowest rated reviews
1


I have been on hold with Winkflash now for over 6 hours, and have been next in line for over two hours. We completed t...

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1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

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1

They have lost nearly 12 years of family photos. I am contacting a lawyer on Monday. Anyone with me? They never...

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1

Ordered photo mugs. Quality is dreadful. Offered to refund me and asked for my card details then took more money from...

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WinkFlash and Snapfish Latest Reviews

Recent published reviews
No votes

You guys went out of business and you lost all my baby pictures of my children I want to know whats going to be done...

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1.9

Im tired of the ridiculously stupid snapfish commercials. The song is especially terrible, and whats even worse is they...

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No votes

I ordered 40 photos in 4x6 size. The final bill was $3.60, and I had to wait until checkout to see the shipping price....

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No votes

Order went thru before I finished reviewing etc. i had tried to cancel last night and this am to no avail order 176914**...

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WinkFlash and Snapfish Products and Services

Most reviewed product and services
No votes
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Photo Book (16 reviews)
  • Snapfish Photo (8 reviews)