PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vistaprint and Snapfish as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vistaprint
Snapfish

Vistaprint and Snapfish Overview

Total reviews
114
248
Company responses
0
0
Issues resolved
0
2

Snapfish was first mentioned on PissedConsumer on Dec 4, 2007 and since then this brand received 248 reviews. It is 134 reviews more than Vistaprint received since Sep 29, 2007.

Vistaprint and Snapfish Consumer Ratings

Rank
14 out of 182 in Printing category
40 out of 367 in Photography category
Customer service
6 in category
33 in category
Website
12 in category
45 in category
Product or Service Quality
14 in category
30 in category

Vistaprint and Snapfish Rating Details

Customer service
2 (25 reviews)
1.2 (105 reviews)
Reviewer's quote

customer service absolutely terrible. asking the lady a question she found it funny and started giggling..

Raja I

...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

TRISTIE K
Website
2.5 (23 reviews)
1.5 (108 reviews)
Reviewer's quote

I ordered 2 t-shirts for printing on Vistaprint website. Expected delivery date was 1st Nov. Instead of deliverey message I got email (at 21:30 on 1st November) that your refund has been initiated...

AMIT C

...well why isn't that listed on website. ????..

PissedConsumer1682881
Product or Service Quality
1.9 (22 reviews)
1.7 (89 reviews)
Reviewer's quote

...Everything was great quality too!..

Brooke S

...rude customer service demanding codes to verify orders...

PissedConsumer1608160

Vistaprint and Snapfish Pros and Cons

Pros
  • Prices
  • Selection
  • Products
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
Cons
  • Customer service
  • On-hold time
  • Non-transparent ordering process
  • Customer service
  • Very poor hard to contact
  • As per complaint

Vistaprint and Snapfish Most Positive Reviews

Top rated reviews
5

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

Vistaprint and Snapfish Most Critical Reviews

Lowest rated reviews
1

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

Vistaprint and Snapfish Latest Reviews

Recent published reviews
3.8

I thought you were not serious about sending free samples to anyone who was interested in hiring your services, but it...

Read all 114 reviews
1

THIS COMPANY IS AN ABSOLUTE JOKE. MY ORDER WAS SUPPOSED TO ARRIVE YESTERDAY AND IT IS "LOST". I'VE CONTACTED THE...

Read all 248 reviews

Vistaprint and Snapfish Products and Services

Most reviewed product and services
  • Vistaprint Customer Care (17 reviews)
  • Vistaprint Printing Service (14 reviews)
  • Vistaprint Shipping Service (4 reviews)
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (18 reviews)