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Snapfish

Professional Services
  • 2 ISSUES RESOLVED
  • 207 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 9
  • Old site much better 6
  • Classic snapfish 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • Customer service11
  • Very poor hard to contact5
  • As per complaint5
  • Website is difficult to use4
  • Promises by customer service that were bogus2
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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 106 TOTAL REVIEWS
  • $26K CLAIMED LOSSES
  • $577 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
  • Printing options 2
  • Prices 2
  • Ease of use 2
  • Customer service 2
  • Worse 1

Customers don't like

  • Customer service5
  • On-hold time2
  • Non-transparent ordering process2
  • Shipping charge practices1
  • Shipping1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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