PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Snapfish and Vistaprint as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Snapfish
Vistaprint

Snapfish and Vistaprint Overview

Total reviews
248
114
Company responses
0
0
Issues resolved
2
0

Snapfish was first mentioned on PissedConsumer on Dec 4, 2007 and since then this brand received 248 reviews. It is 134 reviews more than Vistaprint received since Sep 29, 2007.

Snapfish and Vistaprint Consumer Ratings

Rank
41 out of 371 in Photography category
14 out of 182 in Printing category
Website
46 in category
13 in category
Customer service
34 in category
7 in category
Product or Service Quality
30 in category
15 in category

Snapfish and Vistaprint Rating Details

Website
1.5 (108 reviews)
2.5 (23 reviews)
Reviewer's quote

...well why isn't that listed on website. ????..

PissedConsumer1682881

I ordered 2 t-shirts for printing on Vistaprint website. Expected delivery date was 1st Nov. Instead of deliverey message I got email (at 21:30 on 1st November) that your refund has been initiated...

AMIT C
Customer service
1.2 (105 reviews)
2 (25 reviews)
Reviewer's quote

...Very unhappy with customer service. It has been 6 weeks and still do not have pictures!!!..

TRISTIE K

customer service absolutely terrible. asking the lady a question she found it funny and started giggling..

Raja I
Product or Service Quality
1.7 (89 reviews)
1.9 (22 reviews)
Reviewer's quote

...rude customer service demanding codes to verify orders...

PissedConsumer1608160

...Everything was great quality too!..

Brooke S

Snapfish and Vistaprint Pros and Cons

Pros
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
  • Prices
  • Selection
  • Products
Cons
  • Customer service
  • Very poor hard to contact
  • As per complaint
  • Customer service
  • On-hold time
  • Non-transparent ordering process

Snapfish and Vistaprint Most Positive Reviews

Top rated reviews
5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

5

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

Snapfish and Vistaprint Most Critical Reviews

Lowest rated reviews
1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

1

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

Snapfish and Vistaprint Latest Reviews

Recent published reviews
1

THIS COMPANY IS AN ABSOLUTE JOKE. MY ORDER WAS SUPPOSED TO ARRIVE YESTERDAY AND IT IS "LOST". I'VE CONTACTED THE...

Read all 248 reviews
3.8

I thought you were not serious about sending free samples to anyone who was interested in hiring your services, but it...

Read all 114 reviews

Snapfish and Vistaprint Products and Services

Most reviewed product and services
  • Snapfish Website (55 reviews)
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Customer Care (18 reviews)
  • Vistaprint Customer Care (17 reviews)
  • Vistaprint Printing Service (14 reviews)
  • Vistaprint Shipping Service (4 reviews)