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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
1.8
Website
Customer service
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Old site much better 5
  • Classic snapfish 3
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint10
  • Hard to contact a live person8
  • Very poor hard to contact8
  • Customer service7
  • Website is difficult to use6
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Vistaprint

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $25.6K CLAIMED LOSSES
  • $595 AVERAGE LOSS
2.1
Website
Customer service
Diversity of Products or Services
  • Printing options 2
  • Ease of use 1
  • Prices 1
  • Quick refund 1
  • Selection 1

Customers don't like

  • Non-transparent ordering process4
  • On-hold time3
  • Website services3
  • Customer service2
  • Use of my credit card wo authorization1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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