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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint5
  • Very poor hard to contact5
  • Website is difficult to use4
  • Process time and late shipping2
  • Promises by customer service that were bogus2
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The Wall Street Journal

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 76 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $409 AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
  • Newspaper 2
  • Logical reasoned researched op-eds crosswords 1
  • Reliability of availablilty - when read at library or office 1
  • Old wall street journal before murdoch took over 1

Customers don't like

  • Bad service3
  • Not getting something that i have paid in advance for1
  • Overseas customer service reps1
  • Service1
  • Shortage of delivery personnel1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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