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SMS-NA

Financial Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 7 TOTAL REVIEWS

Not enough votes to show an average rating

Customer service
Staff

No items

Customers don't like

  • Pretended to call on behalf of important and busy colleague1
  • Called three times instead of waiting for call back1

Products by SMS-NA

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Wells Fargo Dealer Services

Financial Services
  • 1 ISSUES RESOLVED
  • 369 TOTAL REVIEWS
  • $370K CLAIMED LOSSES
  • $6.1K AVERAGE LOSS
1.4
Customer service
Staff
  • Repo 2
  • Phone representatives 2
  • Ease of financing 2
  • Bathroom 2
  • Was never happy but need the vehicle 1

Customers don't like

  • Customer service8
  • Incompetent staff5
  • Incompetent all around4
  • Poor management of account3
  • Incorrect report to credit agency3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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