PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wismec and SMOK as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wismec
SMOK

Wismec and SMOK Overview

Total reviews
1
538
Company responses
0
0
Issues resolved
0
0

Wismec and SMOK Consumer Ratings

Rank
77 out of 233 in Cigarettes and Tobacco category
44 out of 233 in Cigarettes and Tobacco category
Diversity of Products or Services
82 in category
48 in category
Value for money
76 in category
47 in category
Customer service
73 in category
31 in category
Exchange, Refund and Cancellation Policy
67 in category
36 in category

Wismec and SMOK Rating Details

Diversity of Products or Services
1 (1 review)
2.4 (275 reviews)
Reviewer's quote

I bought a vape mod from a local shop and the LED screen stopped working around the 20 day mark. The shop would not exchange because the mod company Wismec wanted the end user to send a video of the issue, original receipt, original box . So I sent all of this to Wismec and a couple days later they...

Read full review

...They are thinking about how stupid everyone buying their products are and the pile of cash they get selling a faulty product. Screw Smok..

Read full review
Value for money
1 (1 review)
2 (280 reviews)
Reviewer's quote

No items

...They don't honor any warranties, steal your money, blame you for damage and not product issues, etc. Below is literally the email I sent them after so many attempts of contacting them every means possible. ------------ Hello, My name is Mohamad Chau...

Read full review
Customer service
1 (1 review)
1.7 (117 reviews)
Reviewer's quote

No items

... with your product and I've been buying them for the last 6 years probably since I had my mag and I bought that a long time ago so I am not very happy with my customer service at all I tried calling and got a voicemail that said sorry we can't help you so thanks for all the help I switch companies and get a different Vape....

Read full review
Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (108 reviews)
Reviewer's quote

No items

...That's more than half of what my order was! If I had known I never would have ordered from them!!!! I want a full refund to pay this bill!! Its ***..

Read full review

Wismec and SMOK Pros and Cons

Pros
No votes
  • How it worked initially
  • Vape til it leaked
  • Used to be good now trash
Cons
No votes
  • Customer service
  • Failed unit
  • Smoks customer service

Wismec and SMOK Most Positive Reviews

Top rated reviews
No votes
5

i got this vap for valentines day and it has leaked out 3 of liquid I am no pleased at all, I would like a replacement...

Read full review
No votes
5

Yes i have been having promblems with my device.

Read full review

Wismec and SMOK Most Critical Reviews

Lowest rated reviews
1.3

I bought a vape mod from a local shop and the LED screen stopped working around the 20 day mark. The shop would not...

Read full review
1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

Read full review
No votes
1

Roughly two weeks ago I purchased an alien mod from my local vape shop. I immediately had an issue with it. I took my...

Read full review

Wismec and SMOK Latest Reviews

Recent published reviews
No votes
3.6

I called and it said leave your name and number and we might get back to you

Read full review
No votes
4.2

Hahaha. It was me,.. The batteries weren't charged. All the way ShockedLOL. What a dork movie. My rep did ask l of my...

Read full review

Wismec and SMOK Products and Services

Most reviewed product and services
  • Wismec Vape Kit (1 review)
  • Wismec Reuleaux Rxmini Vape Kit (1 review)
  • Smok Vape Kit (123 reviews)
  • Smok Customer Care (46 reviews)
  • Smok Box Mod (25 reviews)