PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wismec and SMOK as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wismec
SMOK

Wismec and SMOK Overview

Total reviews 1 535
Company responses 0 0
Issues resolved 0 0

Wismec and SMOK Consumer Ratings

Rank
80 out of 243 in Cigarettes and Tobacco category
49 out of 243 in Cigarettes and Tobacco category
Exchange, Refund and Cancellation Policy
75 in category
39 in category
Customer service
82 in category
35 in category
Price Affordability
34 in category
47 in category
Product or Service Quality
86 in category
48 in category

Wismec and SMOK Rating Details

Exchange, Refund and Cancellation Policy
1 (1 review)
1.5 (123 reviews)
Reviewer's quote

The shop would not exchange because the mod company Wismec wanted the end user to send a video of the issue, original receipt, original box . So I sent all of this to Wismec and a couple days later they responded asking me what country I live in, I replied USA. 24 hours later another reply asking...

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...Well i guess it shipped anyways and so i was never refunded. The package is somewhere in la la land because nobody can figure out where it's at. I would like a refund, since i requested a refund before it was shipped like the homepage said to do..

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Customer service
1 (1 review)
1.6 (132 reviews)
Reviewer's quote

No items

...Excellent customer service when I call but emailing, not so much..

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Price Affordability
3 (1 review)
2.5 (293 reviews)
Reviewer's quote

No items

...he sold 100's of the product (trinity alpha) and this never happened before he wouldn't even let me trade it for another product and pay the difference in price he never gave us a receipt, so I'm not even able to go on the website to fill out the form to send it back to get a replacement one due to the fact of not having a receipt. Smok customer service was very friendly and...

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Product or Service Quality
1 (1 review)
1.7 (288 reviews)
Reviewer's quote

No items

I am an attorney in trade and would never conduct business in such an unethical way; being selling or producing products which would cause harm (i. e. , two of the Alien mods fire buttons just instantly go off and lock into the fire mode, and only stopped firing: Hence; bypassing the 10 second...

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Wismec and SMOK Pros and Cons

Pros
No votes
  • How it worked initially
  • Appearence and color
  • Vape til it leaked
Cons
No votes
  • Customer service
  • Failed unit
  • Smoks customer service

Wismec and SMOK Most Positive Reviews

Top rated reviews
No votes
5

i got this vap for valentines day and it has leaked out 3 of liquid I am no pleased at all, I would like a replacement...

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No votes
5

Yes i have been having promblems with my device.

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Wismec and SMOK Most Critical Reviews

Lowest rated reviews
1.3

I bought a vape mod from a local shop and the LED screen stopped working around the 20 day mark. The shop would not...

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1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

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No votes
1

Roughly two weeks ago I purchased an alien mod from my local vape shop. I immediately had an issue with it. I took my...

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Wismec and SMOK Latest Reviews

Recent published reviews
No votes
1

Didn't even know I was buying from a Chinese merchant till I saw the transaction on my cc.

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No votes
4

Yes I bought a smok morph 219 off of facebook and when I got home it had a lock code on it. I've tried contacting the...

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Wismec and SMOK Products and Services

Most reviewed product and services
  • Wismec Reuleaux Rxmini Vape Kit (1 review)
  • Wismec Vape Kit (1 review)
  • Smok Vape Kit (117 reviews)
  • Smok Box Mod (21 reviews)
  • Smok Vaporizer (21 reviews)