PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vuse Vapor and SMOK as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vuse Vapor

Vuse Vapor and SMOK Overview

Total reviews
Company responses
Issues resolved

SMOK was first mentioned on PissedConsumer on Nov 8, 2016 and since then this brand received 395 reviews. It is 142 reviews more than Vuse Vapor received since Oct 22, 2017.

Vuse Vapor and SMOK Consumer Ratings

47 out of 259 in Cigarettes and Tobacco category
38 out of 259 in Cigarettes and Tobacco category
Product or Service Quality
41 in category
39 in category
Value for money
41 in category
38 in category
Price Affordability
45 in category
35 in category

According to consumer ratings and reviews, SMOK ranks 9 points higher in the Cigarettes and Tobacco category than Vuse Vapor. People gave Vuse Vapor 1.7 stars for Product or Service Quality criterion in Cigarettes and Tobacco category and it is 30 points higher than the worst rated brand in this category. At the same time, SMOK was rated 1.8 stars for Product or Service Quality criterion in this category and it is 32 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that SMOK has a higher rating than Vuse Vapor. Regarding Price Affordability criterion, consumers gave Vuse Vapor 2.2 stars and it is 62% worse than other in category. SMOK however was rated 2.6 stars and it is 51% greater than other in category.

Vuse Vapor and SMOK Rating Details

Product or Service Quality
1.7 (185 reviews)
1.8 (211 reviews)
Reviewer's quote

...charged it up and still nothing,its a bad product..


...SMOK is located in China and apparently have never heard of 24 hour customer service so you have to set an alarm and get up in the middle of the night to chat. Can't get back to sleep because I'm so pissed off. Back to DHL...

Value for money
1.8 (185 reviews)
2 (201 reviews)
Reviewer's quote

...Last 6 months or so have spent a lot of money on these and started noticing that there was always one that was not filled, broken or something. Went to 3 different places to buy these so I do know it's in the manufacturer..


I had my Smok vape pen 22 LED edition for about 2 weeks and when I replaced my mesh coil it blinked four times and won’t fire. Even after charging the battery. I’ve even tried to move the pin out a bit, thinking it was just the connection but that didn’t work. *** this company for real. Don’t waste...

Price Affordability
2.2 (182 reviews)
2.6 (205 reviews)
Reviewer's quote

...but I think it would have been nice to also get some more pods and a reduced price. I can not take advantage of your online specials as I live in La and was told you cant mail online purchases to La. Soooo each time I purchase it is at full price of $13...


...he sold 100's of the product (trinity alpha) and this never happened before he wouldn't even let me trade it for another product and pay the difference in price he never gave us a receipt, so I'm not even able to go on the website to fill out the form to send it back to get a replacement one due to the fact of not having a receipt. Smok customer service was very friendly and...


Vuse Vapor and SMOK Pros and Cons

  • Liked the product but mine was faulty
  • When the product actually works as intended
  • Flavors and how long they lasted
  • How it worked initially
  • Vape til it leaked
  • Appearence and color
  • Defective pods on the regular
  • Defective pods
  • Wasted of money
  • Failed unit
  • Quality of the product
  • Smoks customer service

Vuse Vapor and SMOK Most Positive Reviews

Top rated reviews

O lovely im not the only one who has been dealin with this... I work in a gas station and you can bet i will be...


Yes i have been having promblems with my device.

Vuse Vapor and SMOK Most Critical Reviews

Lowest rated reviews

I quit smoking with a Vuse Vibe, and have been using the product since October 2017. The reason I quit cigarettes, was...


Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

Vuse Vapor and SMOK Latest Reviews

Recent published reviews

It let me get a couple of draws out of it and quit working. Its still full. I was thinking it may be the unit, so I...

Read all 253 reviews

Order@ smoktech.com has been giving me the run around for almost a month- refusing to give me a refund.

Read all 395 reviews

Vuse Vapor and SMOK Products and Services

Most reviewed product and services
  • Vuse Vapor Alto Vape Kit (83 reviews)
  • Vuse Vapor Electronic Cigarette Refill (21 reviews)
  • Vuse Vapor Vibe Vape Kit (13 reviews)
  • Smok Vape Kit (100 reviews)
  • Smok Customer Care (43 reviews)
  • Smok Box Mod (23 reviews)