PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SMOK and Vuse Vapor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SMOK
Vuse Vapor

SMOK and Vuse Vapor Overview

Total reviews
397
256
Company responses
0
0
Issues resolved
0
2

SMOK was first mentioned on PissedConsumer on Nov 8, 2016 and since then this brand received 397 reviews. It is 141 reviews more than Vuse Vapor received since Oct 22, 2017.

SMOK and Vuse Vapor Consumer Ratings

Rank
38 out of 259 in Cigarettes and Tobacco category
47 out of 259 in Cigarettes and Tobacco category
Product or Service Quality
39 in category
40 in category
Price Affordability
35 in category
46 in category
Diversity of Products or Services
35 in category
39 in category

According to consumer ratings and reviews, SMOK ranks 9 points higher in the Cigarettes and Tobacco category than Vuse Vapor. People gave SMOK 1.8 stars for Product or Service Quality criterion in Cigarettes and Tobacco category and it is 32 points higher than the worst rated brand in this category. At the same time, Vuse Vapor was rated 1.7 stars for Product or Service Quality criterion in this category and it is 31 points higher than the worst rated brand in this category. If we look at Price Affordability criterion, than we see that SMOK has a higher rating than Vuse Vapor. Regarding Diversity of Products or Services criterion, consumers gave SMOK 2.5 stars and it is 51% greater than other in category. Vuse Vapor however was rated 2.3 stars and it is 54% worse than other in category.

SMOK and Vuse Vapor Rating Details

Product or Service Quality
1.8 (212 reviews)
1.7 (187 reviews)
Reviewer's quote

yeah I just wanted to track my order and can't even get even info where my product is..

PissedConsumer1772519

...by Vuse has given me the opportunity to purchase a unit and I am very impressed for several reasons: DRAW The Vuse draws leaps and bounds above the Juul product and does so consistently with virtually zero recovery time between draws unlike Juul which I felt was not consistent in any way, especially when power reserves...

Samuel D
Price Affordability
2.6 (206 reviews)
2.2 (184 reviews)
Reviewer's quote

...he sold 100's of the product (trinity alpha) and this never happened before he wouldn't even let me trade it for another product and pay the difference in price he never gave us a receipt, so I'm not even able to go on the website to fill out the form to send it back to get a replacement one due to the fact of not having a receipt. Smok customer service was very friendly and...

Kelvon

...but I think it would have been nice to also get some more pods and a reduced price. I can not take advantage of your online specials as I live in La and was told you cant mail online purchases to La. Soooo each time I purchase it is at full price of $13...

Richardson
Diversity of Products or Services
2.5 (203 reviews)
2.3 (181 reviews)
Reviewer's quote

I have purchased 5 different types of Smok products within the last four months, and each one of them wouldn't charge after a week or two!..

Faiz

...I would NEVER buy nicotine products for my child EVER. You need to fix this now..

Kaija

SMOK and Vuse Vapor Pros and Cons

Pros
  • How it worked initially
  • Vape til it leaked
  • Appearence and color
  • Liked the product but mine was faulty
  • When the product actually works as intended
  • When it works it works great
Cons
  • Failed unit
  • Quality of the product
  • Smoks customer service
  • Defective pods on the regular
  • Defective pods
  • Wasted of money

SMOK and Vuse Vapor Most Positive Reviews

Top rated reviews
5

Yes i have been having promblems with my device.

5

O lovely im not the only one who has been dealin with this... I work in a gas station and you can bet i will be...

SMOK and Vuse Vapor Most Critical Reviews

Lowest rated reviews
1

Bought a smok gx350 and it keeps going up to 350 watts by itself and switching off

1

I quit smoking with a Vuse Vibe, and have been using the product since October 2017. The reason I quit cigarettes, was...

SMOK and Vuse Vapor Latest Reviews

Recent published reviews
1.8

yeah I just wanted to track my order and can't even get even info where my product is.

Read all 397 reviews
4.8

Ive been a Juul user now for about 6 months having switched from more expensive specialty devices like the Nord. The rec...

Read all 256 reviews

SMOK and Vuse Vapor Products and Services

Most reviewed product and services
  • Smok Vape Kit (101 reviews)
  • Smok Customer Care (43 reviews)
  • Smok Box Mod (23 reviews)
  • Vuse Vapor Alto Vape Kit (84 reviews)
  • Vuse Vapor Electronic Cigarette Refill (21 reviews)
  • Vuse Vapor Vibe Vape Kit (13 reviews)